13 of 13 Part-Time Service Delivery Jobs in the South East

Service Delivery Lead Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £44,838 - £49,820 per annum We have a fantastic opportunity for a talented individual with experience in service delivery or operations management to join our established organisation. In this role … youll ensure our services run smoothly and meet business needs by overseeing service delivery performance, managing KPIs, and planning service strategies. Youll handle day-to-day budget admin, including raising purchase orders while identifying and implementing process improvements to drive efficiency. Youll also work closely with customers … and collaborate with stakeholdersinternal teams, contractors, and suppliers to ensure services are delivered effectively and in line with organisational goals. Were looking for a Service Delivery Lead with... - Proven experience in service delivery or operations management. - Demonstrable experience in budget management. - Practical experience in supplier and More ❯

IT Service Delivery Director Location: Oxford/Hybrid (3 days on-site) Salary: Up to £95,000 + bonus + excellent benefits Join a global, tech-driven company who were established 20 years ago and have experienced continuous growth to over 1000 employees. Based in the UK, they … have operations in 100+ countries, and are continuing to drive innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and … will get the opportunity to be a part of the continued success of this company and take ownership of the support function. Key Responsibilities: Service Desk Leadership: Manage a team of permanent staff, contractors, and third-party vendors to deliver outstanding IT support services. End-User Ambassador: Ensure consistent More ❯

significant digital transformation, including the transition from Vista ERP to SAP. The ideal candidate will combine strong technical insight with people leadership, ensuring the delivery of high-performing, service-driven software solutions aligned with business goals. The role: Reporting to the Technology Director, the Development Manager will play … a pivotal part in shaping and evolving internal technology capabilities. You’ll coordinate development workflows, ensure seamless service delivery to internal and external customers, and work closely with Project Managers and Business Analysts to deliver against strategic objectives. Key responsibilities include: Leading and developing a high-performing UK … based application technology team Overseeing delivery of services and development aligned to SLAs and strategic timelines Supporting major ERP transitions and ensuring robust SAP integration Managing day-to-day performance, staff development, appraisals, and resourcing Contributing to wider technology strategy and project planning You’ll bring: Proven leadership experience More ❯

s digital transformation. Leverage ERP expertise to define reporting requirements for future platforms. Implement and maintain the BI roadmap, ensuring effective report creation, self-service capabilities, and compliance with GDPR. Advocate for BI and Data Analytics capabilities across the organisation. Collaborate with cross-functional teams to align BI priorities … and strategies. Define Key Performance Indicators (KPIs) and develop dashboards and automated reports. Provide third-line support to the Service Delivery team as needed. Required Skills & Experience Extensive Power BI development experience, including expertise in PBI Desktop, PBI Service, and content distribution. Strong understanding of data management … paced environments and changing priorities while maintaining strategic focus. Proactive approach to decision-making and risk-taking to drive product advancement. Familiarity with project delivery tools such as Azure DevOps and experience working within project timelines. Understanding of data structures, transformation processes, and best practices for business intelligence reporting. More ❯

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process improvements and recommend changes to enhance overall efficiency … all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within More ❯

Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool More ❯

Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool More ❯

sites by being involved in onboarding processes, providing training on the Akrivia Health Platform, and guidance on how to maximise the potential benefits the service can offer. KEY RESPONSIBILITIES Develop and maintain strong, long-term relationships with customers, ensuring a high level of customer satisfaction and engagement. Be the … established as a spin out company from the University of Oxford since 2019 with the primary purpose to help accelerate improvements in medical research, service delivery and health outcomes for patients with mental illnesses and dementia through the provision of advanced data analytics services and clinical trial optimisation More ❯

implementation Stay current on industry trends, especially in CCaaS and UCaaS Recognise and address risks or opportunities within customer relationships Ensure high levels of service delivery and client satisfaction Provide timely updates and reports to senior management. The Company Britannic is an award-winning, privately-owned value-added More ❯

Core Responsibilities: Maintain all elements of IT Infrastructure, supporting and optimising key functional areas, particularly server infrastructure and all local onsite infrastructure. Monitor IT service performance, availability and capacity Ensure data center capacity is measured and provide regular capacity reports and appropriate availability Test and document disaster recovery and … Apply technical support concepts to deliver the highest standard of technical support Support the review of system architecture and recommend improvements in line with Service Delivery Essential Requirements: Knowledge necessary to propose relevant IT responses to changing business and project risks Azure administration Scripting, patching, and monitoring SCCM More ❯

ensure top-notch service. Document all support activities and site visits accurately. Collaborate with the broader IT team to resolve complex issues and improve service delivery. Essential Skills and Attributes: Excellent communication skills. Strong problem-solving abilities and a customer-focused approach. Willingness and ability to travel within the More ❯

process. Key Responsibilities for the Client Relationship Manager: Project Management of key clients, organisation is key to ensuring smooth, concise client relationships and service. Delivery of high-quality projects, ensuring they are on time, on budget and to the agreed specification. Ensuring work is delivered to the highest of … the client Key Skills and Experience for the Client Relationship Manager 2 years minimum agency and/or account management experience in a digital delivery environment Background in digital marketing, or a very strong desire to work within a digital marketing environment. Strong communication and networking skills with a More ❯

a strong background in IT, a deep understanding of sales and IT professional services, and the ability to lead and coordinate complex IT managed service sales. Key Responsibilities Team Management: Lead and manage the technical account management team, ensuring high performance and professional development. Business Development: Identify and develop … relationships with clients and drive sales growth. Technical Liaison: Work closely with the technical services team to understand and address client needs, ensuring seamless service delivery. Client Engagement: Engage with clients to understand their requirements, provide tailored solutions and ensure customer satisfaction. Performance Monitoring: Monitor and analyse sales performance … on IT MSP best sales practices. Sales and Commercial Acumen - Work with the group commercial director to deliver the ability to sell the group Service Catalogue, services and solutions to the Brighton Branch Professional Services Utilisation - Review utilisation of professional services, devising upsell campaigns into the customer base to More ❯