14 of 14 Part-Time Service Management Jobs in the South East

customers, and our business—and we are dedicated to supporting all employees to achieve their full potential \n Role Summary \n The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This … role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. \n The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk ...

thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. \n Job Description \n Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer … experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. \n Reporting Line \n Reports to: Operational Service Management ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. \n About the Role \n The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. \n Key Responsibilities \n Migration Programme Leadership ...

Reading area and at home. \n \n The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff. \n \n Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management. \n \n Provide application lifecycle technical expertise for the support … such as CMMI and ISO. \n \n Engage in and provide support for transition/transformation efforts. \n \n Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis ...

Cisco CCNP-level qualification and have a minimum of five years’ experience working within a core or aggregation network environment in an ISP or service provider setting. The position requires deep technical expertise and hands-on experience with Juniper and Cisco routers and switches, Nokia router platforms, Fortinet firewalls … Provide operational support for Juniper, Cisco routers and associated network technologies. \n § Deliver 3rd-line support for complex network incidents, driving timely resolution and service restoration. \n § Engage with vendors for incident escalation and conduct thorough root cause analysis (RCA). \n § Work with service delivery and project ...

delivery of projects and programmes, including development of project schedules, managing risks and dependencies, designing and delivering governance arrangements and providing project and programme management information to senior stakeholders; \n Producing User and Service Requirements Documentation; \n Providing client-side assurance that proposed technical and service management solutions to business problems are fit for purpose; \n Delivering business change/transformation products, including stakeholder engagement management plans; benefits realisation plans and communication plans and products; \n \n Sharing client domain, technical, security, PPM or wider knowledge to ensure that our clients benefit from your ...

make that a reality. Join us and help shape the future of home improvement. \n We have an exciting new opportunity for a Service Delivery Analyst to join us, to help ensure our IT services perform at their best by turning data into meaningful insights, supporting service excellence … Head Office just outside Southampton, with an expectation of 12 days a month in the office. \n \n \n Monitor, analyse and report on service performance to ensure agreed service targets are achieved and opportunities for improvement are identified. \n \n Maintain the Service Portfolio and support ...

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. \n About the Role \n The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary … security operations, lead service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. \n Key Responsibilities \n Boundary Service Management & Delivery \n \n Oversee ...

Description hackajob is collaborating with BAE Critical Skills to connect them with exceptional professionals for this role. \n Job Title: IT Service Manager \n Location: Frimley OR Preston \n We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this … reaches of space, there’s no limit to where a career at BAE Systems could take you. \n Job Description: \n As an IT Service Manager within the Collaboration team, within the Workplace Portfolio, you will be responsible for services from BAE Systems strategic suppliers and internally delivered towers. ...

Review and sign off on as-built configurations, ensuring alignment with designed architecture and enterprise technology standards. \n Maintain ownership of application configuration management and technical platform integrity. \n Support the development of tactical solutions addressing Primavera P6 platform obsolescence. \n Contribute to the design and implementation … expertise supporting Primavera P6 enterprise environments. \n Knowledge of P6 architecture, configuration, platform deployment, and lifecycle management. \n Experience supporting integrated project and portfolio management solutions or similar enterprise portfolio management platforms. \n Experience designing and supporting enterprise application architectures across application, database, and infrastructure layers. \n Knowledge ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. \n Working Pattern \n \n \n Hybrid … deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments \n \n Actively tracking application health using performance management tools, log files, and automated alerts \n \n Investigating Windows Event Viewer and application logs to identify root causes of errors \n \n Creating and updating ...

technical heart of the customer experience. You take the hard cases, the ones that require real root cause analysis, ABAP debugging, and transport management expertise, and you solve them. You work directly with customers' technical teams, and when a defect needs escalating, you hand it to L3 Engineering with … customer impact, and the stability of a growing product company. \n The skills you build here are rare. \n Deep knowledge of SAP transport management, ABAP debugging, and change management processes in a product context — rather than implementation context — is a profile that is hard to find ...

z2ez0 \n \n Focus on diagnosing, escalating, and resolving technical issues, ensuring applications remain stable while building foundational skills in coding, systems management, and customer communication. \n \n Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management. \n\n Responsibilities … well as liaising with the client on a regular basis. \n \n Work together with the applications team to identify and implement continual service improvement activities. \n\n Key Skills \n \n \n 0-2 years of experience in IT support, application support, or a closely related technical field. ...

preferably in a consulting environment. \n Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous \n An understanding of Service Management concepts, delivery assurance principals and procedures. \n A high level of knowledge of the ServiceNow application and ideally experience of building custom … integrations with other platforms. \n Ideally you will be have obtained some of the following certifications \n \n \n ServiceNow Certified Administrator \n \n Service Now Certified Implementation Specialist \n \n Service Now Application Developer \n \n ITIL Foundation \n\n Additional specialist ServiceNow certifications or experience such ...