Service Management Job Trends in the South East

Service Management
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 141 93 72
Rank change year-on-year -48 -21 +21
Permanent jobs citing Service Management 133 278 307
As % of all permanent jobs in the South East 1.28% 3.10% 3.49%
As % of the Processes & Methodologies category 1.60% 3.51% 3.95%
Number of salaries quoted 92 86 234
10th Percentile £30,000 £36,250 £28,000
25th Percentile £40,313 £50,331 £32,813
Median annual salary (50th Percentile) £55,000 £60,000 £54,500
Median % change year-on-year -8.33% +10.09% +9.00%
75th Percentile £75,000 £91,563 £56,525
90th Percentile £97,500 £122,500 £66,925
England median annual salary £54,000 £55,000 £54,500
% change year-on-year -1.82% +0.92% +3.81%

All Process & Methodology Skills
South East

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 8,324 7,915 7,772
As % of all permanent jobs advertised in the South East 80.21% 88.16% 88.29%
Number of salaries quoted 4,975 3,773 5,421
10th Percentile £27,750 £33,000 £30,000
25th Percentile £34,250 £45,000 £38,500
Median annual salary (50th Percentile) £50,000 £58,500 £52,500
Median % change year-on-year -14.53% +11.43% -4.55%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £85,000 £80,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Management
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in the South East.

Service Management job vacancy trend in the South East

Service Management
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Service Management.

Salary distribution trend for jobs in the South East citing Service Management

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 14 January 2026.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -22 38 £57,500 -41.03% 22
Hampshire -40 34 £54,375 +2.50% 12
Surrey +5 29 £65,000 +8.33% 4
Kent -4 27 £44,414 -25.98% 3
Berkshire -34 19 £70,000 -33.33% 10
Buckinghamshire +26 18 £45,000 -28.00% 5
West Sussex -13 3 £50,000 +33.33% 2
Middlesex -1 1 - -
East Sussex -2 1 £44,000 -
Oxfordshire -5 1 £27,000 -61.15% 7
Service Management
England

Service Management
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (3.76%) SharePoint
2 4 (3.01%) IIS
3 3 (2.26%) HCL Domino
3 3 (2.26%) HCL Notes
4 2 (1.50%) Microsoft Exchange
5 1 (0.75%) Confluence
Applications
1 19 (14.29%) Microsoft Office
2 1 (0.75%) Microsoft PowerPoint
Business Applications
1 3 (2.26%) Unit4 Business World
2 2 (1.50%) Oracle EBS
3 1 (0.75%) Oracle 11i
3 1 (0.75%) Oracle ERP
3 1 (0.75%) PeopleSoft Financials
3 1 (0.75%) Teamcenter
Cloud Services
1 29 (21.80%) Azure
2 17 (12.78%) Microsoft 365
3 12 (9.02%) AWS
4 10 (7.52%) Power Platform
5 6 (4.51%) Entra ID
5 6 (4.51%) SaaS
6 5 (3.76%) PowerApps
7 2 (1.50%) Azure Data Factory
7 2 (1.50%) Azure DevOps
7 2 (1.50%) Copilot Studio
7 2 (1.50%) GitHub
7 2 (1.50%) GitHub Actions
7 2 (1.50%) Google Workspace
7 2 (1.50%) Power Automate
8 1 (0.75%) Dynamics 365
8 1 (0.75%) GCP
8 1 (0.75%) OCI
8 1 (0.75%) Salesforce Sales Cloud
8 1 (0.75%) Salesforce Service Cloud
Communications & Networking
1 13 (9.77%) VPN
2 12 (9.02%) Firewall
3 11 (8.27%) LAN
3 11 (8.27%) WAN
4 10 (7.52%) Wireless
5 9 (6.77%) Cisco Firepower
5 9 (6.77%) Cisco IOS
5 9 (6.77%) Cisco ISE
5 9 (6.77%) Junos
6 8 (6.02%) NX-OS
7 7 (5.26%) SD-WAN
7 7 (5.26%) Unified Communications
7 7 (5.26%) VoIP
7 7 (5.26%) Wi-Fi
8 6 (4.51%) BGP
8 6 (4.51%) Cisco Nexus
8 6 (4.51%) EIGRP
8 6 (4.51%) OSPF
8 6 (4.51%) VLAN
9 2 (1.50%) NetScaler
Database & Business Intelligence
1 3 (2.26%) Power BI
2 2 (1.50%) Data Lake
2 2 (1.50%) Relational Database
3 1 (0.75%) Metadata
3 1 (0.75%) Oracle Database
3 1 (0.75%) Oracle Database 12c
3 1 (0.75%) RDBMS
3 1 (0.75%) SQL Server
3 1 (0.75%) SQL Server Integration Services
3 1 (0.75%) Tableau
Development Applications
1 27 (20.30%) JIRA
2 2 (1.50%) Atlassian Bamboo
2 2 (1.50%) GitLab
2 2 (1.50%) Jenkins
3 1 (0.75%) Bitbucket
General
1 44 (33.08%) Social Skills
2 18 (13.53%) Finance
3 16 (12.03%) Inclusion and Diversity
4 14 (10.53%) Retail
5 13 (9.77%) French Language
6 12 (9.02%) Marketing
7 9 (6.77%) Analytical Skills
7 9 (6.77%) Swedish Language
8 8 (6.02%) Presentation Skills
8 8 (6.02%) Telecoms
9 7 (5.26%) Documentation Skills
10 6 (4.51%) Organisational Skills
11 5 (3.76%) Legal
12 4 (3.01%) Law
12 4 (3.01%) Military
13 3 (2.26%) Advertising
13 3 (2.26%) Billing
13 3 (2.26%) Influencing Skills
13 3 (2.26%) Local Government
14 2 (1.50%) Public Sector
Job Titles
1 27 (20.30%) Lead
2 20 (15.04%) Team Leader
3 19 (14.29%) Network Engineer
4 18 (13.53%) Analyst
5 14 (10.53%) Service Desk Team Leader
6 13 (9.77%) Cloud Engineer
7 12 (9.02%) IT Manager
8 9 (6.77%) Head of IT
9 8 (6.02%) Support Engineer
10 7 (5.26%) Head of IT Operations
10 7 (5.26%) Head of Operations
10 7 (5.26%) Sales Executive
10 7 (5.26%) Service Analyst
10 7 (5.26%) Service Manager
10 7 (5.26%) Support Analyst
10 7 (5.26%) Technical Support
11 6 (4.51%) Business Sales Executive
11 6 (4.51%) Incident Manager
11 6 (4.51%) New Business Sales Executive
11 6 (4.51%) Solutions Sales Executive
Libraries, Frameworks & Software Standards
1 3 (2.26%) EDI
2 2 (1.50%) Web Services
3 1 (0.75%) Middleware
Miscellaneous
1 9 (6.77%) PKI
2 8 (6.02%) Onboarding
3 7 (5.26%) Operational Technology
4 4 (3.01%) Linux Command Line
5 2 (1.50%) Clustering
5 2 (1.50%) Life Science
6 1 (0.75%) Analytical Mindset
6 1 (0.75%) Data Centre
6 1 (0.75%) Data Structures
6 1 (0.75%) Mainframe
6 1 (0.75%) NHS
6 1 (0.75%) Over-the-Top Content
6 1 (0.75%) Public Cloud
6 1 (0.75%) Replication
6 1 (0.75%) Self-Motivation
6 1 (0.75%) Taxonomies
Operating Systems
1 15 (11.28%) Windows
2 8 (6.02%) Windows Server
3 7 (5.26%) Linux
4 4 (3.01%) Android
4 4 (3.01%) Apple iOS
5 1 (0.75%) Red Hat Enterprise Linux
Processes & Methodologies
1 83 (62.41%) ITSM
2 65 (48.87%) ITIL
3 54 (40.60%) Continuous Improvement
4 27 (20.30%) Problem-Solving
4 27 (20.30%) Service Delivery
5 24 (18.05%) Stakeholder Management
6 21 (15.79%) Problem Management
7 19 (14.29%) Cybersecurity
8 18 (13.53%) Change Management
8 18 (13.53%) High Availability
9 17 (12.78%) Coaching
9 17 (12.78%) Customer Service
9 17 (12.78%) Knowledge Management
10 15 (11.28%) Disaster Recovery
11 14 (10.53%) Agile
11 14 (10.53%) Business Continuity
11 14 (10.53%) Conflict Resolution
11 14 (10.53%) Data Protection
11 14 (10.53%) Stakeholder Engagement
12 13 (9.77%) Infrastructure as Code
Programming Languages
1 13 (9.77%) SQL
2 8 (6.02%) PowerShell
3 1 (0.75%) T-SQL
Qualifications
1 36 (27.07%) Degree
2 24 (18.05%) Security Cleared
3 19 (14.29%) DV Cleared
4 16 (12.03%) Microsoft Certification
5 14 (10.53%) MCSE
6 13 (9.77%) CCNP
6 13 (9.77%) Cisco Certification
7 9 (6.77%) Master's Degree
7 9 (6.77%) SC Cleared
8 7 (5.26%) AWS Certification
8 7 (5.26%) AWS Certified Solutions Architect
8 7 (5.26%) Azure Certification
8 7 (5.26%) ITIL Certification
8 7 (5.26%) PMI Certification
8 7 (5.26%) PMP
9 6 (4.51%) A+ Certification
10 4 (3.01%) Computer Science Degree
11 3 (2.26%) ITIL Foundation Certificate
12 2 (1.50%) NVQ Level 3
13 1 (0.75%) BPSS Clearance
Quality Assurance & Compliance
1 10 (7.52%) SLA
2 7 (5.26%) NIST
3 5 (3.76%) ISO/IEC 27001
3 5 (3.76%) QA
4 3 (2.26%) Cyber Essentials
4 3 (2.26%) ISO 9001
4 3 (2.26%) Sarbanes-Oxley
5 2 (1.50%) PCI DSS
6 1 (0.75%) Data Quality
6 1 (0.75%) GDPR
6 1 (0.75%) ISO/IEC 20000
6 1 (0.75%) ITGC
System Software
1 31 (23.31%) Active Directory
2 11 (8.27%) VMware NSX
3 8 (6.02%) Firmware
4 4 (3.01%) Hyper-V
4 4 (3.01%) VMware Infrastructure
5 2 (1.50%) Virtual Desktop
5 2 (1.50%) VMware ESXi
Systems Management
1 15 (11.28%) vCenter Server
2 7 (5.26%) SCCM
3 4 (3.01%) Ansible
3 4 (3.01%) Jamf Pro
3 4 (3.01%) SCOM
3 4 (3.01%) Terraform
4 2 (1.50%) Dell DRAC
4 2 (1.50%) Microsoft Intune
4 2 (1.50%) VxRail
5 1 (0.75%) Avamar
Vendors
1 45 (33.83%) Microsoft
2 22 (16.54%) Cisco
3 12 (9.02%) SolarWinds
4 10 (7.52%) ServiceNow
5 9 (6.77%) Juniper
5 9 (6.77%) VMware
6 8 (6.02%) Broadcom
7 7 (5.26%) Salesforce
8 6 (4.51%) BMC
8 6 (4.51%) Fortinet
8 6 (4.51%) HubSpot
8 6 (4.51%) Meraki
8 6 (4.51%) Palo Alto
9 4 (3.01%) Apple
9 4 (3.01%) Google
9 4 (3.01%) Samsung
10 3 (2.26%) IBM
10 3 (2.26%) Lotus
10 3 (2.26%) McAfee
11 2 (1.50%) Oracle