1 of 1 Part-Time Ticket Management Jobs in the South East

clients. You will work alongside our lead IT consultant, resolving day-to-day technical issues while also helping to improve helpdesk processes, documentation, systems management and cyber-security controls. This is a long-term, part-time contract suited to someone who has strong practical desktop-support skills and hands … password resets. Troubleshooting laptops, printers, peripherals, business applications and connectivity issues. Installing, configuring and supporting approved applications. Managing and monitoring devices using endpoint-management and security platforms. Handling incidents and service requests through client helpdesk systems. Prioritising and progressing tickets across several client environments. Keeping users and client contacts ...