Ticket Management Jobs in the South East

Ticket Management
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring Ticket Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Ticket Management over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 273 353 366
Rank change year-on-year +80 +13 +77
Permanent jobs citing Ticket Management 24 44 36
As % of all permanent jobs advertised in the South East 0.25% 0.26% 0.25%
As % of the Processes & Methodologies category 0.27% 0.31% 0.27%
Number of salaries quoted 21 38 32
10th Percentile £28,250 - £26,224
25th Percentile £28,500 £25,760 £26,250
Median annual salary (50th Percentile) £42,500 £56,500 £32,500
Median % change year-on-year -24.78% +73.85% +8.33%
75th Percentile £57,500 £68,750 £37,250
90th Percentile - £87,500 £70,000
England median annual salary £42,139 £40,000 £42,500
% change year-on-year +5.35% -5.88% +25.00%

All Process and Methodology Skills
South East

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 8,763 14,167 13,523
As % of all permanent jobs advertised in the South East 91.86% 84.47% 94.51%
Number of salaries quoted 4,303 9,850 7,858
10th Percentile £29,750 £27,500 £30,500
25th Percentile £41,250 £36,250 £41,250
Median annual salary (50th Percentile) £56,673 £50,000 £55,000
Median % change year-on-year +13.35% -9.09% -
75th Percentile £70,000 £65,000 £72,500
90th Percentile £80,000 £77,500 £86,250
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Ticket Management
Job Vacancy Trend in the South East

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Ticket Management in the South East

Ticket Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Ticket Management in the South East.

Salary trend for Ticket Management in the South East

Ticket Management
Salary Histogram in the South East

Salary distribution for jobs citing Ticket Management in the South East over the 6 months to 16 May 2025.

Salary histogram for Ticket Management in the South East

Ticket Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the South East region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +46 9 £29,000 -52.65% 5
Surrey - 7 £55,000 -
Hampshire +69 5 £41,500 -33.60% 7
Berkshire +40 5 £29,000 -27.50% 2
Buckinghamshire - 3 - - 2
East Sussex +16 2 £44,720 +73.60%
Kent +30 1 £27,500 - 2
Oxfordshire +14 1 £29,500 -52.80% 1
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) Microsoft Exchange
1 1 (4.17%) SharePoint
Cloud Services
1 4 (16.67%) SaaS
1 4 (16.67%) Salesforce Service Cloud
2 3 (12.50%) Microsoft 365
3 1 (4.17%) Entra ID
3 1 (4.17%) Google Workspace
Communications & Networking
1 2 (8.33%) MPLS
2 1 (4.17%) Cisco Firepower
2 1 (4.17%) DHCP
2 1 (4.17%) DWDM
2 1 (4.17%) Firewall
2 1 (4.17%) LAN
2 1 (4.17%) Network Security
2 1 (4.17%) VLAN
2 1 (4.17%) WAN
2 1 (4.17%) Wireless
Development Applications
1 1 (4.17%) JIRA
General
1 11 (45.83%) Analytical Skills
1 11 (45.83%) Social Skills
2 6 (25.00%) Retail
3 2 (8.33%) Inclusion and Diversity
3 2 (8.33%) Legal
4 1 (4.17%) Public Sector
Job Titles
1 7 (29.17%) Cybersecurity Engineer
1 7 (29.17%) Security Engineer
2 5 (20.83%) IT Support
3 3 (12.50%) Analyst
3 3 (12.50%) Network Engineer
4 2 (8.33%) Hardware Engineer
4 2 (8.33%) Support Manager
5 1 (4.17%) 1st Line Engineer
5 1 (4.17%) 2nd Line Desktop Support
5 1 (4.17%) 2nd Line Support
5 1 (4.17%) Desktop Support
5 1 (4.17%) Help Desk Analyst
5 1 (4.17%) Lead
5 1 (4.17%) Senior
5 1 (4.17%) Senior Network Engineer
5 1 (4.17%) Service Desk Team Leader
5 1 (4.17%) Team Leader
Miscellaneous
1 7 (29.17%) Security Posture
2 6 (25.00%) Onboarding
3 3 (12.50%) Data Centre
4 2 (8.33%) Driving Licence
4 2 (8.33%) Self-Motivation
Operating Systems
1 4 (16.67%) Mac OS
2 3 (12.50%) Windows
3 1 (4.17%) Apple iOS
3 1 (4.17%) Windows 10
3 1 (4.17%) Windows 7
3 1 (4.17%) Windows 8
Processes & Methodologies
1 10 (41.67%) Customer Service
2 9 (37.50%) Cybersecurity
3 7 (29.17%) Compliance Audit
3 7 (29.17%) GAP Analysis
3 7 (29.17%) Security Patching
4 6 (25.00%) Change Control
5 5 (20.83%) ITIL
5 5 (20.83%) ITSM
6 4 (16.67%) Asset Management
6 4 (16.67%) B2B
6 4 (16.67%) CRM
6 4 (16.67%) Service Delivery
6 4 (16.67%) Stakeholder Management
7 2 (8.33%) Conflict Management
7 2 (8.33%) Continuous Improvement
7 2 (8.33%) Performance Management
7 2 (8.33%) Portfolio Management
7 2 (8.33%) Project Management
7 2 (8.33%) Requirements Management
7 2 (8.33%) Risk Management
Qualifications
1 7 (29.17%) Network+ Certification
2 2 (8.33%) Cisco Certification
2 2 (8.33%) DBS Check
3 1 (4.17%) CCNA
3 1 (4.17%) CCNP
3 1 (4.17%) Degree
Quality Assurance & Compliance
1 13 (54.17%) SLA
2 7 (29.17%) Cyber Essentials
2 7 (29.17%) Cyber Essentials PLUS
2 7 (29.17%) GDPR
2 7 (29.17%) ISO/IEC 27001
3 2 (8.33%) Accessibility
System Software
1 4 (16.67%) Firmware
2 3 (12.50%) Active Directory
Systems Management
1 1 (4.17%) FortiGate
1 1 (4.17%) Grafana
1 1 (4.17%) ZABBIX
Vendors
1 4 (16.67%) Microsoft
1 4 (16.67%) Salesforce
2 3 (12.50%) Cisco
3 2 (8.33%) Dell
3 2 (8.33%) Oracle
3 2 (8.33%) ServiceNow
4 1 (4.17%) Fortinet
4 1 (4.17%) Freshdesk
4 1 (4.17%) Juniper
4 1 (4.17%) Meraki
4 1 (4.17%) Nokia
4 1 (4.17%) Palo Alto
4 1 (4.17%) SonicWALL
4 1 (4.17%) Veeam
4 1 (4.17%) VMware