1 of 1 Part-Time Ticket Management Jobs in the South West

first point of contact for all IT-related issues and requests. Your New Role Incident Logging: Accurately logging incidents received through incoming calls. Ticket Management: Reviewing and actioning incident tickets. Ticket Administration: Maintaining up-to-date records of all incidents in accordance with our processes. Ticket … Skills: The ability to communicate clearly, professionally, and effectively on the telephone, in person, and in writing. Technical Skills: Experience with Active Directory account management (account unlocks, password resets), Office 365, and troubleshooting laptops and hardware peripherals What you need to do now If you're interested in this ...