Ticket Management Job Trends in the South West

Ticket Management
England > South West

The table below provides summary statistics and salary benchmarking for jobs advertised in the South West requiring Ticket Management skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 145 168 210
Rank change year-on-year +23 +42 +49
Permanent jobs citing Ticket Management 36 23 12
As % of all permanent jobs in the South West 0.71% 0.55% 0.25%
As % of the Processes & Methodologies category 0.99% 0.65% 0.28%
Number of salaries quoted 9 17 10
10th Percentile - - £26,250
25th Percentile £24,750 - £28,125
Median annual salary (50th Percentile) £25,500 £30,000 £36,250
Median % change year-on-year -15.00% -17.24% -14.71%
75th Percentile £29,460 - £38,750
90th Percentile £33,250 £30,900 -
England median annual salary £37,500 £30,000 £41,750
% change year-on-year +25.00% -28.14% +28.46%

All Process & Methodology Skills
South West

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 3,620 3,550 4,269
As % of all permanent jobs advertised in the South West 71.51% 85.42% 89.53%
Number of salaries quoted 2,491 1,780 3,234
10th Percentile £28,000 £30,450 £30,000
25th Percentile £34,875 £40,236 £40,000
Median annual salary (50th Percentile) £50,000 £54,439 £52,500
Median % change year-on-year -8.15% +3.69% +2.94%
75th Percentile £67,500 £68,750 £67,500
90th Percentile £80,000 £81,250 £81,100
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Ticket Management
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings citing Ticket Management relative to all permanent IT jobs advertised in the South West.

Ticket Management job vacancy trend in the South West

Ticket Management
Salary Trend in the South West

Salary distribution trend for jobs in the South West citing Ticket Management.

Salary distribution trend for jobs in the South West citing Ticket Management

Ticket Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the South West region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Somerset -2 12 £31,500 +5.00% 1
Wiltshire - 9 - -
Devon - 6 - - 2
Dorset - 6 £25,500 - 1
Bristol -13 3 - - 4
Ticket Management
England

Ticket Management
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.56%) Microsoft Exchange
1 2 (5.56%) SharePoint
Applications
1 21 (58.33%) Microsoft Office
Cloud Services
1 29 (80.56%) Microsoft 365
2 7 (19.44%) Azure
3 5 (13.89%) Azure DevOps
4 2 (5.56%) Entra ID
Communications & Networking
1 6 (16.67%) LAN
1 6 (16.67%) VoIP
1 6 (16.67%) WAN
1 6 (16.67%) Wi-Fi
Development Applications
1 5 (13.89%) Cypress.io
General
1 31 (86.11%) Social Skills
2 22 (61.11%) Back Office
3 8 (22.22%) Organisational Skills
4 6 (16.67%) Telecoms
Job Titles
1 23 (63.89%) Support Engineer
2 21 (58.33%) Desktop Engineer
2 21 (58.33%) Desktop Support
2 21 (58.33%) Desktop Support Engineer
2 21 (58.33%) Site Engineer
3 6 (16.67%) 1st Line Support
4 5 (13.89%) Automation Tester
4 5 (13.89%) Tester
5 3 (8.33%) Analyst
5 3 (8.33%) Support Analyst
6 2 (5.56%) IT Support
6 2 (5.56%) Technical Analyst
6 2 (5.56%) Technical Engineer
6 2 (5.56%) Technical Support
6 2 (5.56%) Technical Support Analyst
6 2 (5.56%) Technical Support Engineer
7 1 (2.78%) IT Support Analyst
7 1 (2.78%) IT Support Technician
7 1 (2.78%) IT Technician
7 1 (2.78%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 5 (13.89%) Playwright
Miscellaneous
1 7 (19.44%) Driving Licence
2 2 (5.56%) Client/Server
3 1 (2.78%) Self-Motivation
Operating Systems
1 31 (86.11%) Windows
2 21 (58.33%) Windows 10
3 8 (22.22%) Windows Server
4 7 (19.44%) Mac OS
Processes & Methodologies
1 30 (83.33%) Customer Service
2 27 (75.00%) Cybersecurity
3 22 (61.11%) Continuous Improvement
4 21 (58.33%) Analytics
4 21 (58.33%) Customer Acquisition
4 21 (58.33%) Customer Experience
4 21 (58.33%) ITIL
4 21 (58.33%) Patch Management
4 21 (58.33%) People Management
4 21 (58.33%) Software Deployment
5 10 (27.78%) Problem-Solving
6 5 (13.89%) API Testing
6 5 (13.89%) CI/CD
6 5 (13.89%) Computer Science
6 5 (13.89%) DevOps
6 5 (13.89%) Software Engineering
6 5 (13.89%) Test Automation
6 5 (13.89%) Test Scripting
6 5 (13.89%) Test Strategy
7 4 (11.11%) Manual Testing
Programming Languages
1 5 (13.89%) C#
1 5 (13.89%) JavaScript
1 5 (13.89%) TypeScript
Qualifications
1 26 (72.22%) Degree
2 21 (58.33%) CTC Cleared
2 21 (58.33%) SC Cleared
2 21 (58.33%) Security Cleared
3 5 (13.89%) Computer Science Degree
3 5 (13.89%) ISTQB
4 2 (5.56%) MCP
4 2 (5.56%) Microsoft Certification
5 1 (2.78%) Postgraduate
Quality Assurance & Compliance
1 21 (58.33%) SLA
2 5 (13.89%) QA
System Software
1 6 (16.67%) Hyper-V
1 6 (16.67%) VMware Infrastructure
2 2 (5.56%) Active Directory
Systems Management
1 2 (5.56%) Microsoft Intune
Vendors
1 21 (58.33%) Cisco
2 8 (22.22%) Microsoft
3 6 (16.67%) VMware