7 of 7 Part-Time ITIL Jobs in the Thames Valley

related ITSM tool knowledge \n \n Dynatrace or other monitoring tools \n \n Understanding of cloud platforms and basic programming integrations \n \n ITIL V4 Foundation Certification \n \n Microsoft certifications (e.g., Azure Fundamentals/Administrator) \n \n Vendor-specific CRM/ERP certifications \n\n Security Clearance \n High ...

basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL). \n \n Responsibilities\n \n \n Performing early morning checks to ensure applications are healthy before the users log in. \n \n Monitor, diagnose … Excellent communication skills and the ability to work in a team-oriented environment. \n \n Microsoft certifications (e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable. \n \n The following technical skills would be beneficial: \n \n \n Understanding of ServiceNow or related ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. \n A major … Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. \n Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. \n Deliver clear communication and exceptional customer service, supporting both technical and non-technical ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. \n A major … Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. \n Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. \n Deliver clear communication and exceptional customer service, supporting both technical and non-technical ...

using Windows-based Applications \n \n Basic knowledge of MS Azure \n \n Experience of using MS Office Suite \n \n An understanding of ITIL Principles. ITIL V4 Foundation Certification is desirable \n \n\n Benefits \n DXC provide a comprehensive Flex benefits scheme including investment in development, Pension, Life ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. \n ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

Cisco routers and switches, Nokia router platforms, Fortinet firewalls, and F5 technologies. \n \n All managed services must be delivered in alignment with ITIL frameworks and adhere to ISO 9001, ISO 20000, and ISO 27001 standards. The role also requires compliance with industry governance requirements such …/BNG systems. \n § Familiarity with F5 load balancers, firewalls, and core network infrastructure. \n § Understanding of change management and service management processes (e.g., ITIL). \n § Knowledge and exposure to 4G/5G infrastructure and building blocks. \n § Excellent communication, analysis, and stakeholder-management skills. \n § Automation/script ...