7 of 7 Part-Time Line Management Jobs in the UK

all incident and requests. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role … has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. What you’ll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for :People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions … of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on portfolio management across all Digital Experience Unit programmes and projects in line with the GLA Portfolio Management Framework to deliver the agreed aims and outcomes, including strategic oversight of More ❯

and methods to establish, clarify and communicate the functional and non-functional requirements of system users. Communicate with all major stakeholders (internal and external) to achieve business objectives. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

and methods to establish, clarify and communicate the functional and non-functional requirements of system users. Communicate with all major stakeholders (internal and external) to achieve business objectives. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

and methods to establish, clarify and communicate the functional and non-functional requirements of system users. Communicate with all major stakeholders (internal and external) to achieve business objectives. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

and methods to establish, clarify and communicate the functional and non-functional requirements of system users. Communicate with all major stakeholders (internal and external) to achieve business objectives. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

telephone system, mobile phones/tablets, AV equipment and our in-house CRM Pyramid including troubleshooting common issues and escalating more complex problems to our ICT contractor's and line manager as required. Support the administration and basic configuration of the digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and in line … practice for cyber security and wider digital infrastructure. Assist in monitoring and maintaining the organisations ICT equipment, network infrastructure & CCTV, reporting faults and liaising with our ICT contractors and line manager for resolution. Support our ICT contractor's external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users and stakeholders throughout. Assisting More ❯