2 of 2 Part-Time Problem Management Jobs in the UK

through to resolution, ensuring appropriate communication and documentation throughout. Investigating recurring and complex issues and performing Root Cause Analysis (RCA) as part of the Problem Management process. Planning, raising and implementing network changes through the organisation's formal Change Management process. Planning and delivering regular patching, firmware … environments. Strong hands-on experience with Zscaler ZIA and ZPA. Strong hands-on experience with Check Point Firewalls. Experience working within Incident, Problem and Change Management processes. Practical experience of network and security patching, firmware updates and upgrades. Strong understanding of networking fundamentals Excellent troubleshooting and analytical skills ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational services … ensuring that all activities align with NRW's corporate project management methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project ...