as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including rootcauseanalysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams More ❯
tools to support system deployments, monitoring, alerting, and operational workflows. Monitor health of trading systems with a goal of proactive failure prevention. Take ownership of, and improve incident response, rootcauseanalysis, and blameless post-mortems. Partner with developers to build scalable, testable, and efficient deployment pipelines. Collaborate with trading, operations, and quant teams, as well as More ❯
tools to support system deployments, monitoring, alerting, and operational workflows. Monitor health of trading systems with a goal of proactive failure prevention. Take ownership of, and improve incident response, rootcauseanalysis, and blameless post-mortems. Partner with developers to build scalable, testable, and efficient deployment pipelines. Collaborate with trading, operations, and quant teams, as well as More ❯
including on-prem services). Ensure we have Disaster Recovery environments that are fit for purpose and regularly tested. Take ownership of major incidents related to cloud infrastructure, including rootcauseanalysis and corrective actions. Be available outside of standard working hours if required for high-priority incidents, demonstrating a commitment to seeing critical issues through to More ❯
including on-prem services). Ensure we have Disaster Recovery environments that are fit for purpose and regularly tested. Take ownership of major incidents related to cloud infrastructure, including rootcauseanalysis and corrective actions. Be available outside of standard working hours if required for high-priority incidents, demonstrating a commitment to seeing critical issues through to More ❯
City of London, Greater London, UK Hybrid / WFH Options
Espire Infolabs
oracle sql query, ticket Management Job Details: Application Support & Incident Management Monitor and resolve incidents, service requests, and problems related to Dispatcher 2019 and its integrated modules. Provide rootcauseanalysis (RCA) for recurring or critical issues. Handle job failures, batch monitoring, and error handling within Dispatcher and related interfaces. Escalate unresolved issues to vendor or development … . Hands-on experience with Oracle Database, SQL queries, and Unix/Linux commands. Familiarity with integration tools (e.g., webMethods). Knowledge of Windows and Linux server environments, log analysis, and file transfer protocols (SFTP, NFS). Soft Skills Excellent communication and problem-solving skills. Strong analytical mindset and attention to detail. Ability to work in a 24x7 support More ❯
effective manner. Collaborate with internal teams and vendors to investigate, diagnose, and resolve any issues impacting system performance or functionality. Provide ongoing support for defect management and work on rootcauseanalysis to prevent future issues. Running the scripts for FAT, SAT Testing and post analysis & investigation and categorisation of defects. Manage the setup and configuration More ❯
Banking or financial world. Key Responsibilities: Provide 1st and 2nd line support for EQD trading desks (Index Flow, Emerging Markets, Commodities, Equity Financing, Flow Sales). Manage incidents, perform rootcauseanalysis, and coordinate with development and infrastructure teams. Monitor application performance and ensure uptime targets (99.95%) are met. Support release cycles, perform functional checks, and communicate More ❯
Banking or financial world. Key Responsibilities: Provide 1st and 2nd line support for EQD trading desks (Index Flow, Emerging Markets, Commodities, Equity Financing, Flow Sales). Manage incidents, perform rootcauseanalysis, and coordinate with development and infrastructure teams. Monitor application performance and ensure uptime targets (99.95%) are met. Support release cycles, perform functional checks, and communicate More ❯
are met by both internal teams and external partners. Financial Reporting & Compliance: Prepare comprehensive monthly, quarterly, and annual financial statements for the client and reports for the program, including analysis of key cost drivers, risks, and opportunities. Ensure compliance with all relevant accounting standards, regulatory frameworks, contractual requirements, and internal policies. Facilitate and support external and internal audits; coordinate … and maintain effective relationships with the Client, suppliers, auditors, and Infosys Finance. Risk Management & Continuous Improvement: Identify, assess, and mitigate financial and commercial risks across the program lifecycle. Lead rootcauseanalysis for cost overruns or commercial disputes, implementing remedial actions as required. Champion continuous improvement initiatives in financial controls, reporting accuracy, and commercial processes. Essential Qualifications … large UK central government contracts. Demonstrable expertise in commercial contract management, including negotiation, drafting, and administration of complex contracts. Strong knowledge of cost allocation methodologies, cost modelling, and financial analysis techniques. Experience in budget development, resource planning, and financial forecasting. Advanced proficiency in financial management systems (e.g., Oracle, SAP, MS Dynamics) and Microsoft Excel. Excellent communication, stakeholder management, and More ❯
Basic understanding of cybersecurity concepts, including anti-virus software, patching, and data backup/recovery Strong ability to diagnose, analyse, and resolve complex technical issues, often requiring investigation and rootcauseanalysis Ability to document troubleshooting steps, resolutions, and knowledge base articles for future reference and support The ideal candidate will have significant experience of working in More ❯
Basic understanding of cybersecurity concepts, including anti-virus software, patching, and data backup/recovery Strong ability to diagnose, analyse, and resolve complex technical issues, often requiring investigation and rootcauseanalysis Ability to document troubleshooting steps, resolutions, and knowledge base articles for future reference and support The ideal candidate will have significant experience of working in More ❯
effective manner. Collaborate with internal teams and vendors to investigate, diagnose, and resolve any issues impacting system performance or functionality. Provide ongoing support for defect management and work on rootcauseanalysis to prevent future issues. Running the scripts for FAT, SAT Testing and post analysis & investigation and categorisation of defects. Manage the setup and configuration More ❯
agreed SLAs, KPIs, and user satisfaction levels Conduct regular service audits to ensure compliance with ITIL and ISO standards Continuous Improvement & Process Optimisation Identify service delivery gaps and lead rootcause analyses Partner with Service Delivery teams to enhance incident, problem, and change management processes Produce quality dashboards and service performance reports to drive data-led decision-making … problem, and change management Skilled in Power BI (reporting/visualisation) and Visio (process mapping) Analytical & Communication Skills Confident analysing performance metrics and identifying service trends Skilled in conducting rootcause analyses and implementing effective solutions Strong communicator, capable of engaging both technical and non-technical audiences Excellent documentation and report-writing ability Leadership & Collaboration Experience training or More ❯
design, installation, commissioning, and handover of OT security projects. Oversee workflows, meetings, documentation, and reporting (e.g., Jira). Control budgets, quotes, POs, and vendor performance. Troubleshoot complex incidents, perform rootcauseanalysis, and implement solutions. Communicate with stakeholders, balance priorities, and maintain compliance. Deliver user training, gather feedback, and drive continuous improvement. Key Requirements: Proven experience managing More ❯
UAT), and training activities. Remediation and Optimisation: Lead the remediation workstream for previously implemented D365 F&O modules that require performance improvement, bug resolution, and process optimisation. Conduct detailed rootcauseanalysis of current system issues (technical and functional). Define and execute clear action plans to resolve ongoing issues and improve system stability and user adoption. More ❯
layers. Apply performance optimisation techniques such as query tuning, model restructuring, and indexing for faster report generation. Implement security and access controls aligned with MoDs OFFICIALSENSITIVE classification standards. Support rootcauseanalysis, issue resolution, and report corrections in coordination with DE&S business teams. Provide technical documentation including model design, data lineage, and deployment guides. Comply with More ❯
detection and notifications. Work with vendors on production support for OMS/EMS, FIX mapping/routing, market data, and execution connectivity . Able to take lead in incident rootcauseanalysis and drive long-term stability improvements. Participate in change and release management , including exchange/venue upgrades, vendor releases, and platform rollouts. Contribute to Business More ❯
detection and notifications. Work with vendors on production support for OMS/EMS, FIX mapping/routing, market data, and execution connectivity . Able to take lead in incident rootcauseanalysis and drive long-term stability improvements. Participate in change and release management , including exchange/venue upgrades, vendor releases, and platform rollouts. Contribute to Business More ❯
test scripts Produce accurate estimates for those test cases and test scripts Executing tests, and report on progress as required Raise defects with relevant information for effective debugging and rootcauseanalysis Display a good understanding of testing best practice and the development lifecycle with good experience of applying this knowledge in a testing capacity Key Skills More ❯
clients Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems. Lead rootcauseanalysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service More ❯
Power Apps, Power Automate). Coordinate data architecture across ERP, document management, and workflow systems. Support structured change management including documentation, rollback plans, and user communication. Lead troubleshooting and rootcauseanalysis, liaising with internal IT and vendors. Support development of training and competency systems within Microsoft 365 environments. Document system architecture, integrations, and workflows for long More ❯
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯