1 of 1 Part-Time Senior Support Engineer Jobs in the UK

About the Role Are you ready to join a fast-growing, ASX-listed company thats shaping the future of AI-powered accessibility and language solutions? Were looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement … and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, youll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the end … user computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. About You Youll bring: 5+ years experience in technical support, including exposure to enterprise environments. Strong experience in Level 13 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with ticketing More ❯