13 of 13 Part-Time Service Delivery Jobs in the UK

Service Delivery Lead Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £44,838 - £49,820 per annum We have a fantastic opportunity for a talented individual with experience in service delivery or operations management to join our established organisation. In this role, youll ensure our services run smoothly and meet business needs … by overseeing service delivery performance, managing KPIs, and planning service strategies. Youll handle day-to-day budget admin, including raising purchase orders while identifying and implementing process improvements to drive efficiency. Youll also work closely with customers, gathering feedback and resolving concerns, and collaborate with stakeholdersinternal teams, contractors, and suppliers to ensure services are delivered effectively and … in line with organisational goals. Were looking for a Service Delivery Lead with... - Proven experience in service delivery or operations management. - Demonstrable experience in budget management. - Practical experience in supplier and contract management. - A strong background in IT asset management and software licence administration. - Familiarity with service level agreement (SLA) management. - Excellent analytical and problem More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … What will you be doing? You will be rewriting existing NOC processes to align with ITIL standards, ensuring clarity, accuracy, and completeness. You will work closely with NOC managers, service managers, and other stakeholders to gather required information and validate process changes. Identifying opportunities for process improvements and recommend changes to enhance overall efficiency and effectiveness. You will be … also maintain version control for all process documentation, ensuring updates are properly tracked and communicated. Ensuring all documented processes meet ITIL standards and best practices, supporting consistent and effective service delivery across the organisation, will be required. What youll bring? You will possess proven background in ITIL process writing and documentation, especially within a NOC or similar environment. More ❯

well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯

security clearance checks with MOD/Warwickshire Police and liaising with employees Resolve discrepancies arising from pre-employment checks undertaken in conjunction with HR Admin Team Lead/HR Service Delivery Manager/Security Liaising with employees regarding queries or information required in relation to security checks Checking right to work documents are valid Ensuring all pre-employment More ❯

security clearance checks with MOD/Warwickshire Police and liaising with employees Resolve discrepancies arising from pre-employment checks undertaken in conjunction with HR Admin Team Lead/HR Service Delivery Manager/Security Liaising with employees regarding queries or information required in relation to security checks Checking right to work documents are valid Ensuring all pre-employment More ❯

security clearance checks with MOD/Warwickshire Police and liaising with employees Resolve discrepancies arising from pre-employment checks undertaken in conjunction with HR Admin Team Lead/HR Service Delivery Manager/Security Liaising with employees regarding queries or information required in relation to security checks Checking right to work documents are valid Ensuring all pre-employment More ❯

maintaining security pro SEO Optimization: Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management More ❯

maintaining security pro SEO Optimization: Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

About the role Were looking for an enthusiastic and dynamic Client Relationship Manager with experience of ERP and HR systems, to manage the relationship with the GLAs HR Shared Service with Transport for London (TfL). You will work closely with the Head of Business Improvement and the People Function to ensure a high-quality service is delivered … for the GLA. You will have excellent stakeholder and relationship skills, and bring experience of delivering service and process improvements in an HR environment. You will be solution focussed and have experience of delivering change from a user-centred perspective. What your day will look like This will be a varied role with key activities including: Supporting the HR … Shared Service and embedding this by developing, implementing and maintaining appropriate and effective systems and procedures Working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications for the HR Shared Service and raise these with colleagues in TfL Acting as a key point of contact for More ❯

You'll work as part of a collaborative tech team supporting a major re-platforming programme (migrating to ShareDo), where your skills will directly contribute to simplifying processes, enhancing service delivery, and shaping future workflows. What you'll be doing: Designing and building technical solutions within the case management system (CMS), currently being migrated to ShareDo Developing and … maintaining complex workflows to meet operational and legal service needs Supporting the wider team through mentoring and solution design Working with stakeholders to turn business requirements into scalable, sustainable tools Helping ensure CMS functionality aligns with regulatory standards and best practice ? What we're looking for: Hands-on experience developing or configuring CMS platforms such as ShareDo, Peppermint, Leap More ❯

then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development More ❯