3 of 3 Part-Time Service Management Jobs in the UK

IT Operations Manager The IT Operations Manager is responsible for overseeing the day-to-day management and performance of TKMS ATLAS UK's IT operations. This includes infrastructure, systems and support functions, ensuring the smooth and efficient operational performance with a focus on delivering improving services and enhancing digital capabilities. You'll have responsibility for the development and implementation … stakeholders. You'll lead a team comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience … managing third party IT service provider, particularly IT helpdesk suppliers is an important aspect of the role. This will include ensuring all contractual requirements are maintained and performance measures are reviewed monthly. You'll work directly with procurement on supplier management ensuring value add through strong vendor relationships With a reputation for providing innovative underwater systems for the More ❯

work in tandem. Key Duties & Responsibilities for our IT Engineer: Provide technical support; answering support queries either onsite or via phone or email Maintain a high degree of customer service for all support queries and adhere to all service management principles Assist with customer implementations either remotely or on-site Take ownership of user problems and be … enquiries from clients and help them resolve any hardware or software problems Support users in the use of computer equipment by providing necessary training and advice Escalate more complex service issues to the relevant member of the team Essential Skills and Experience Required for the IT Engineer Position: Basic understanding of PC hardware set-up and configuration Knowledge of More ❯

in tandem. Key Duties & Responsibilities for our IT Support Engineer: Provide technical support; answering support queries either onsite or via phone or email Maintain a high degree of customer service for all support queries and adhere to all service management principles Assist with customer implementations either remotely or on-site Take ownership of user problems and be … enquiries from clients and help them resolve any hardware or software problems Support users in the use of computer equipment by providing necessary training and advice Escalate more complex service issues to the relevant member of the team Essential Skills and Experience Required for our IT Support Engineer Position: Basic understanding of PC hardware set-up and configuration Knowledge More ❯