Bradford, West Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
and respond to IT support requests via the ticketing system (e.g. Zendesk), prioritising tasks for timely resolution. Support software installations, upgrades, and deployments across trust sites. Assist in maintaining datasecurity, including network security and antivirus measures Identify and resolve common software and hardware issues. Monitor system backups and assist with disaster recovery processes. Gain experience managing More ❯
Employment Type: Advanced apprenticeships, Part Time
communication. Supporting the Head of Finance & Business Support by maintaining accurate and up-to-date records, both paper and electronic Supporting the Head of Finance & Business Support by entering data accurately into databases and systems Provide first-line technical support to the staff team and volunteers with troubleshooting and resolving issues in a timely manner Assist with the set … supply and return of equipment, configuration of equipment for starters & leaver Support the Head of Finance & Business support with the management of user accounts, permissions, and access control, ensuring datasecurity Keep the email directory up to date Maintain an up-to-date inventory of IT assets and office equipment Support the head of finance with supplier procurement More ❯
South West London, London, United Kingdom Hybrid / WFH Options
PUBLIC & COMMERCIAL SERVICES UNION
related bodies. Internal: PCS staff and managers across Regional and National Hubs and HQ Departments. Main duties and responsibilities 1. Key areas Manage the merged team responsible for membership, data, subscriptions, and call handling, ensuring efficient daily staffing across three hybrid sites. Establish and maintain standards for call handling, member service and the online knowledge centre and admin case … Proactively promote diversity issues in line with the wider PCS approach Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies Provide advice and deal with complex issues related to staff management including disciplinary or grievance Ensure that the health, safety and welfare of staff is maintained and improved … follow standardised procedures across the organisation. Recommend and guide the design, implementation, and operation of new systems, ensuring alignment with broader PCS policies such as health and safety and data security. Establish statistical systems to generate and analyse reports, including membership, equality statistics, budget, job tracking, and case management. Build knowledge of the PCS membership database, its functions, and More ❯
Employment Type: Permanent, Part Time, Work From Home