15 of 15 Part-Time Service Delivery Jobs in the UK excluding London

Global Head of Service Delivery Location: Birmingham (Hybrid) Salary: Up to 113,000 + Car Allowance + 30% Bonus + Benefits Reports To: Global Director of Infrastructure & Service Operations The Organisation Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition from … a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. The Head of Service Delivery is a newly created, pivotal role responsible for building a mature, process-driven function that underpins this transformation. The Opportunity We are seeking a dynamic Global Head of Service Delivery to lead our enterprise-wide technology service delivery function. This senior leadership role is pivotal in shaping and executing strategies that ensure world-class service provision across all 6 regions. You will drive operational excellence, foster collaboration across global teams and partners, and ensure technology services align with business needs. Key Responsibilities Deliver a More ❯

IT Service Delivery Analyst | Liverpool | Up to 30,000 + Benefits Zachary Daniels are delighted to be partnering with a fast-growing UK business to recruit a Technology Service Delivery Analyst . This is an exciting opportunity to join a scaling organisation and play a key role in supporting IT operations, end-user computing, and technology … hands-on position, you'll work closely with the IT Manager, supporting business systems, infrastructure, and end users across the head office. You'll help drive improvements, enhance IT service delivery, and act as an ambassador for innovation and technology change. Benefits You'll Enjoy: Salary up to 30,000 + 5% performance bonus 25 days holiday + … bank holidays Free parking onsite & free refreshments Enhanced maternity & paternity leave Birthday off (paid) Role Responsibilities: Provide first-class IT support, resolving incidents and requests efficiently. Deliver proactive technology service delivery across hardware, software, and networks. Support and train colleagues in using Microsoft 365, SharePoint, and key business applications. Manage end-user computing (EUC), including new starter/ More ❯

technical expertise and fostering long-term relationships to support their digital transformation. The role demands a collaborative approach, working with internal teams and third-party vendors to ensure seamless service delivery and client satisfaction. Success in this role hinges on exceptional communication, technical leadership, and a proactive commitment to service excellence in a fast-paced environment. KEY … implementing data loss prevention (DLP) and security policies tailored to client requirements. Utilize Microsoft Partner Center and Lighthouse to manage multi-tenant environments, ensuring efficient client onboarding, licensing, and service delivery. Develop and maintain client-specific documentation for hybrid configurations, incident resolutions, and standard operating procedures. Automate repetitive tasks using PowerShell scripting to streamline management of hybrid M365 environments … agile approach to managing multiple client environments, adapting to diverse client needs and priorities. Excellent organizational skills to juggle multiple client projects, support tickets, and deadlines while maintaining high service quality. Ability to work independently and collaboratively within a team, fostering a culture of knowledge sharing and continuous learning. Commitment to detailed client-specific documentation to ensure consistency and More ❯

LYNK has partnered with a leading Cybersecurity services provider to recruit a Technical Delivery Engineer . This company delivers advanced Cyber services across critical sectors supporting clients through offerings such as 24/7 SOC operations, Security Assurance, Threat Intelligence, Third-Party Risk, and Crisis Simulations . About the Role As a Technical Delivery Engineer , youll play a … security protocols, and secure network design Hands-on experience with platforms such as Cylera, Horizon3.ai, Halcyon , or similar Ability to engage technically with clients and manage end-to-end delivery Understanding of CVEs, vulnerability management , and broader cyber risk Customer-facing experience in sectors such as healthcare, manufacturing, or critical infrastructure Excellent documentation and reporting skills able to communicate … or medical device environments Familiarity with Microsoft Intune, Sentinel , or similar endpoint management/security tools Awareness of ISO 27001, NIST CSF, NIS2 , or similar compliance frameworks Key Responsibilities Service Delivery Implement, configure, and optimise security solutions including Cylera, Horizon3.ai, Halcyon , and others Support Third-Party Risk Management and Security Assurance services Collaborate with internal teams and vendors More ❯

Location: Hybrid/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents are resolved quickly, and longer-term improvements are delivered. … This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet the needs of the organisation. Key Responsibilities Manage the end-to-end delivery of application services, ensuring efficiency, quality … and compliance with SLAs and KPIs. Lead major projects and reviews within the applications portfolio to enhance service delivery. Monitor and resolve incidents and service requests, escalating complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal More ❯

interacting stakeholders and end-users to deliver a phenomenal experience of Zebra's services and products. This is a post-sales relationship role where you'll ensure outstanding overall service and solution delivery. This role is suitable for candidates which have more years of experience in technical background knowledge. Responsibilities Communicates varied technical solutions to customers via multiple channels … using effective communication, listening and comprehension skills; diffuses angry customers Ensures overall service and solution delivery to achieve quality customer outcomes Manages the relationship with account and oversees customer satisfaction for assigned accounts Advises the client and introduces client to new offerings/upsells to assist client in solving business problems Supports service delivery readiness on … to help drive effective business decisions Ensures customer SLA's/KPIs and quality standards are met Ensures territory/vertical readiness for new product and offer launches Delivers service reference customer case studies to distinguish company services and solutions from competitors Manages multiple tickets related a spectrum of technical problems Collaborates with fellow technicians and supervisor to solve More ❯

cloud engineers, and enterprise clients to optimize workload performance. Collaboration and Process Improvement Support the ongoing development of internal HPC test environments and customer POCs. Work cross-functionally with Service Desk, Operations, and Service Delivery Management to ensure seamless service. Provide technical documentation, training, and mentorship to junior team members. More ❯

to ensure strategic alignment and seamless integration across modules (S/4HANA Sales, SD, EDI, MM). Provide expert-level L2/L3 production support, overseeing incident, problem, and service management activities. Conduct detailed business analysis and contribute to the design, build, and deployment of SAP solutions. Deliver data-driven insights and recommendations to optimise processes and enable digital …/4HANA Sales, SD, EDI, and MM modules. Strong understanding of supply chain processes and ERPs role in driving operational efficiency. Excellent analytical, communication, and stakeholder management skills. Extensive service delivery and incident/problem management experience (L2/L3). Native or fluent French speaker both written and verbal communication required. Contract Details Duration: 6 months (with More ❯

system performance, cybersecurity, and data governance across all university platforms. Direct implementation, integration, and optimization of Banner, Canvas, Salesforce, Oracle Finance, and Tableau. Manage infrastructure, network operations, and IT service delivery to ensure high reliability and user satisfaction. Supervise and mentor IT staff, promoting accountability, innovation, and professional growth. Collaborate with university leaders to align technology with academic More ❯

database, ensuring it stays accurate and comprehensive Support scoping calls and collaborate with account managers to define penetration testing requirements, provide technical input, and ensure seamless client interactions and service delivery. Improving knowledge and capability through both on the job learning and self-study, preparation for exams and bringing an enthusiastic can-do attitude Delivering high quality engagements to More ❯

the required outcome of your stakeholder Data analysis, identifying trends of resourcing activity and performance and making recommendations for continuous improvement to the end to end resourcing process and service delivery, identifying risks and providing solutions to mitigate First line support for systems queries and IT issues IT support to new team members, including creation of user accounts … Take advantage of continuous learning and development opportunities Thrive in a supportive and collaborative work culture Join Pertemps, where our dedicated staff share a vision of providing the best service to our clients. If you're excited about this opportunity, we want to hear from you! Apply now and join us in making a positive impact. More ❯

meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst candidate will have: · A deep experience of working in a support, service delivery or customer success role · Good knowledge Excel (vlookups/pivot tables) · Experience of building rapport with teams to understand their needs. · Experience of working in a small More ❯

the technical expert everyone relies on. No firefighting. Just proper, interesting work. abtec is looking for a Level 3 Senior Engineer who'll be the technical backbone of our service delivery. Not the person fixing printer issues (we have great people for that). The person who solves the complex stuff, designs the solutions, and makes everyone else better. … Proper enterprise-level kit, not basic SMB stuff. The work: Final escalation for complex technical issues Solution architecture for infrastructure projects Technical pre-sales and design work Leading project delivery Mentoring junior engineers Making our technical standards even better Tech you'll be working with: Azure Architecture, VMware, NetApp and SAN storage, Microsoft 365/Azure stack, Sophos, JAMF … right technical depth. What we offer: Salary - 40k-50k (depends on where you are experience-wise) Private medical (BUPA) - pre-existing conditions covered, family add-on available Death in service - 2 x salary Holidays - 21 days + bank holidays + birthday off + 1 day per year up to 25 All certifications paid - exams, training, study time in your More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

A leading global technology organisation is seeking a strategic and visionary Director of Cloud to lead the development and delivery of modern cloud solutions. This senior leadership role offers the chance to shape cloud strategy, drive innovation, and manage relationships with major cloud providers including Azure and AWS. If you're passionate about cloud transformation and ready to lead … business and customer needs. Manage and develop a team of cloud professionals, fostering an inclusive and high-performance culture. Collaborate with hosting and infrastructure teams to ensure seamless hybrid service delivery. Drive continuous improvement using data, reporting, and performance metrics. Develop cost-effective delivery models and ensure financial accountability. Ensure compliance with security and operational governance frameworks. Build More ❯