5 of 5 Part-Time Support Analyst Jobs in the UK excluding London

Junior Technical Support Analyst UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst What youll do Triage, troubleshoot, and resolve tickets in Zendesk , keeping notes crisp and hitting SLAs/… KPIs . Senior Technical Support Analyst Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed. Handle how-to queries and routine requests with clear, customer-friendly guidance Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. Youll bring Service Desk/Helpdesk experience More ❯

Job Title: Senior Cloud Support Analyst Location: Remote (UK-based, occasional travel for team or client meetings) Salary: 45,000 - 50,000 The Company A leading UK IT services provider is seeking a Senior Cloud Support Analyst to join their expanding Cloud Services team. This is a remote-based role combining advanced 3rd line technical support … leadership within a progressive, cloud-focused organisation. Roles & Responsibilities Serve as a senior escalation point for complex issues within Microsoft Azure environments, supporting customer infrastructure and services. Deliver and support cloud transformation projects, including migrations, automation, and environment optimisation. Conduct proactive service reviews, identifying opportunities to enhance performance, security, and cost efficiency. Develop and maintain automation scripts using PowerShell … incidents, problems, and requests through ITSM tools. Provide mentoring and guidance to 2nd line engineers, fostering technical development within the team. Participate in an on-call or shift-based support model when required. Your Skills & Experience Proven experience in a 3rd line or senior cloud/infrastructure support role, ideally within a Managed Service Provider (MSP) or enterprise More ❯

dynamic and expanding company. Location This is a hybrid role, offering the flexibility to work from home with office attendance 3 days a week, travel to customer sites for support purposes could be required on occasion. Candidates must be within a commutable distance to the office in or close to the NN7 postcode. Hours Standard working hours of 37.5 … hours per week Support cover currently works on a shift-based system providing cover between 7am and 7pm. A shift rota is in place for out of hours cover which rotates between the team. Out of hours upgrades, changes and patching are required based on customer requirements, this is then reflected in the working pattern of the team. Role … Summary As a Senior Network Support Analyst, you will provide advanced technical support for network and firewall-related issues, acting as a key point of contact for customers needing assistance. You will be responsible for resolving incidents and service requests efficiently while ensuring a high standard of customer service. This role will see you troubleshooting network-related More ❯

Company: Generis Enterprise Technology Limited Job Title: Technical Support Analyst (Remote) Location: Remote UK Contract Status: Full-time/Permanent Staff Closing date: Friday 7th November 2025. Successful applicants will be contacted after the closing date, with interviews to be carried out before the end of November. About us Generis is a fast growing and successful UK-headquartered … target systems. Use of automated testing tools for processing and validating large data migrations. To fulfill this role, you will have the following attributes: Must-have: Experience in IT Support: A proven track record in a previous IT support technical role, demonstrating the ability to effectively troubleshoot and resolve customer issues. Familiarity with Freshdesk or Similar Platforms. Proficiency … essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a commitment to ensuring customer satisfaction through timely and accurate responses. Technical Problem-Solving Skills: A background or interest in technical problem-solving can be advantageous for efficiently More ❯

to be part of a major digital transformation? Our client, a market-leading organisation, is implementing Microsoft Dynamics 365 across its UK operations and is seeking a Project & Change Support Analyst to help deliver this exciting journey. This position is ideal for someone with experience in business analysis, project support, or change management whos keen to gain … hands-on exposure to a large-scale D365 implementation project. Role Overview Support the rollout and adoption of D365 across multiple business areas Assist with process mapping, documentation, and impact assessments Coordinate & track change requests, ensuring accurate project documentation Prepare training materials, user guides, and internal communication Support workshops and user training sessions Monitoring user feedback and adoption More ❯