Keighley, West Yorkshire, Yorkshire, United Kingdom
Comprendo Ltd
Job Title: 1st Line Supporttechnician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line Supporttechnician to join their small but growing business. The right candidate must … and VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional platforms would be advantageous. Day to day duties will involve answering the phone/support emails and dealing the support issues and logging them into a helpdesk system. Therefore, being organised and being able to prioritize work load is a must. Site visits … or relevant work experience. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT SupportTechnician, 1st Line Support Engineer, SupportTechnician, IT SupportMore ❯
Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will … internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or partner vendors and escalate where … service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential, we More ❯
Bromsgrove, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Talent.AI Limited
Product Support and Hire Technician Due to business growth, we have an exciting opportunity for a Product Support & Hire Technician to join our dedicated service team responsible for customer support of wide-ranging water flow monitoring systems as well as the preparation and maintenance of goods in our hire fleet. You will support clients … over the phone and on email for support with the use of their products. This could range from simple setup to advanced program settings. You will follow processes to support clients with any product returns for repair or calibration, and conduct in-house testing and checks on goods. For hires, ensure the goods are prepared in time for … hire period. Upon return of the goods, you will also be responsible for checking and testing before booking them back into the system ready for the next project. Product Support & Hire Technician Duties: Manage the hires for Panametrics PT flow systems, Valeport flow meters, ISCO samplers, and Solinst meters. Use internal systems to identify and manage upcoming hire More ❯
Employment Type: Permanent, Part Time, Work From Home