Funding Services Support Advisor
- Hiring Organisation
- UKRI
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
- Salary
- £30,000
Closing Date: Sunday 4th January. Job Overview The role requires the individual to deliver first line support to users of the UKRI digital Funding Service (TFS) platform and the Studentship Data System, including universities and research organisations. This involves handling enquiries via phone and email through the customer … external platform Researchfish, and updating guidance documents inline with UKRI policies. All responsibilities must be managed in accordance with UKRI guidelines and service level agreements (SLAs) enabling funding services to meet overall targets and objectives. To maintain business continuity and performance, staff may be required to support other teams ...