2 of 2 Remote Part-Time Time Management Jobs

and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear … efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages to drive … our systems and platforms and work closely with the other content designers to create and deploy training and communication content. This includes setting up learning pathways on our learning management systems, rolling out new content for both employees and partners using our content management systems, knowledge management systems, and email systems. You'll establish good working relationships More ❯

for non-technical parties Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) on time in alignment with SLAs Drive continual service improvement, by analysing trends and team metrics and removing service bottlenecks. About you: Demonstrated leadership abilities, with a track record of motivating … and developing high-performing teams Strong organisational and time management skills with the ability to multi-task, plan and prioritise workload Excellent communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best … practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the Microsoft stack Strong experience in identifying and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/ More ❯