Incident Management Specialist
Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hargreaves Lansdown
documentation. Organise and facilitate incident-related meetings, ensuring accurate recording of minutes, action items, and follow-ups. Effectively use platforms such as Everbridge, MetricStream, and CL360 for incident communication, data analysis, and reporting. Lead structured post-incident reviews to capture lessons learned, define improvement actions, and track timely resolution of agreed actions. Prepare and deliver regular and ad … embedding the incident management framework, tools, and associated processes. Monitor political, economic, social, technological, legal, and environmental developments to identify risks and emerging trends. Analyse a wide range of data sources to detect trends, anticipate potential disruptions, and support proactive risk mitigation. Produce horizon scanning reports and visual dashboards to inform senior leadership and support strategic decision-making. Collaborate … incident preparedness and response. About you Demonstrable experience managing incidents end-to-end, ideally within the financial services sector or a similarly regulated environment. Strong ability to interpret complex data sets, identify trends, and develop actionable insights. Excellent written and verbal communication skills, with a track record of producing clear, concise reports and briefings for senior stakeholders. Familiarity with More ❯
Employment Type: Permanent, Part Time, Work From Home
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