Job Title: DesktopSupport technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: 25 per hour Principal Duties and Responsibilities: The DesktopSupport Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops … software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives More ❯
Work type: FTE Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and … managers to ensure operational consistency across all shifts within the IT Support Centre. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows More ❯
KT5, Berrylands, Greater London, United Kingdom Hybrid / WFH Options
React Training
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
Employment Type: Permanent, Contract, Temporary, Part Time, Apprenticeship
engineer. Work location for Glasgow , Open to travel to Edinburgh Required Exp. -4+ yrs No Sponsorship provided for this role. Work Timing : Business hours(Mon-Friday) Job Description Desktop Technician will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and … ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to … provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 Years experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and More ❯
WERE HIRING AS A DESKTOPSUPPORT TECHNICIAN AT Worcester, UK Excis is a global IT support leader globally, driven by innovation and collaboration. Were looking for a proactive DesktopSupport Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where youll … solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What Youll Do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV … asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. What You Need: UK citizenship 2 to 3 years of experienced in IT support experience with IT troubleshooting via ticket system. Experience supporting printers More ❯
is committed to delivering high standards of service and fostering professional growth for its team members. Role Description This an ad hoc as and when required role for a DesktopSupport Technician, located on-site in Edinburgh, Scotland. The technician will be responsible for providing technical support, troubleshooting desktop issues, repairing equipment, and ensuring smooth operation … of IT systems. Responsibilities include setting up, managing, and maintaining desktop computers, as well as supporting printers and other related hardware. You will be required to respond to technical queries promptly to minimize disruptions in operational workflows. Qualifications Strong knowledge of Desktop Computers and their configuration Experience in Technical Support and Troubleshooting Familiarity with Printer SupportMore ❯
Client: Global Hedge Fund Hybrid: 4 days per week in office/1 day per week WFH Overview: We are seeking a DesktopSupport Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access … control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 onsite and remote support to global users as required by the business. Participate in on-call weekend support on a rotational basis. Manage raised requests and incidents promptly, following internal runbooks , knowledge bases , and incident management processes. Collaborate with Level 2 and Level 3 internal/… supporting: Windows 10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment tools . Desktop hardware installation, troubleshooting, and management . Demonstrated commitment to customer service excellence . Ability to work independently , follow up proactively on open issues, and manage multiple priorities in a More ❯
DesktopSupport Engineer 5 days onsite London Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: 45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
Job Description : 1. Hands and Eyes Support Break Fix IMACD Desk Side Support Governance Standard Reports 2. Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer … support, no issue is resolved till the customer says its resolved. Ability to take ownership of customer issues, and if it is something that cannot resolve, facilitate the transfer to the correct higher level of support following up till the issue is resolved to the customer's satisfaction. 3. Responsibilities: Provide Hardware and Operating Systems support for … Solar. FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration. Perform hardware/software support and issue resolution for customers. Troubleshoot and resolve VPN connectivity issues for customers. Perform remediation on patching issues to ensure compliance with security standards. 4. Required qualifications: At least More ❯