Team/Directorate: Service Management Team/Finance and Corporate Services Starting salary: £41,132 rising to £44,988 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week. Work as part of a flexible shift pattern to cover service hours. You … Out of Hours' rota. Interview date: To be confirmed Post number: 201868 (For office use only: H, TTJ) The role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end … methodologies and standards. You will play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project and product teams-within DDaT and across the wider organisation-to coordinate the service acceptance process, ensuring that new services More ❯
Employment Type: Permanent, Part Time, Work From Home
Service Centre Team Leader Service Centre Team Lead Location: Office based, Camberley (GU15 3YL) Job type: Full time, Permanent Ref: 1589 The Service Desk team at our Camberley office are now looking for a Service Centre Team Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This … is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa … 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective deliveryMore ❯
Intelligence Analyst to join our team in the South East Region. You will Monitor, maintain, and identify improvements to the asset databases. Also Liaising with the P&D, Scheme Delivery and ServiceDelivery teams to ensure that data is provided in a suitable format that meets requirements to support the assessment of needs, make investment decisions and … standards (ADMM, DMRB, Etc.) Manage and monitor asset inventory and survey updates, liaison with relevant teams to ensure timely submission of mandatory documentation to meet ADMM requirements. Assist the ServiceDelivery Team in M&R performance reporting by providing data in a suitable format, including production of dashboards, mapping, etc. Assist the Engineering Teams in the identification and … at National Highways, we manage and improve Englands motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and More ❯
and Intelligence Analyst to join our team in the East Region. You will Monitor, maintain, and identify improvements to the asset databases. Also Liaising with the P&D, Scheme Delivery and ServiceDelivery teams to ensure that data is provided in a suitable format that meets requirements to support the assessment of needs, make investment decisions and … standards (ADMM, DMRB, Etc.) Manage and monitor asset inventory and survey updates, liaison with relevant teams to ensure timely submission of mandatory documentation to meet ADMM requirements. Assist the ServiceDelivery Team in M&R performance reporting by providing data in a suitable format, including production of dashboards, mapping, etc. Assist the Engineering Teams in the identification and … at National Highways, we manage and improve Englands motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
for a ICT Solutions Analyst who will drive digital transformation and optimise technology systems. You will focus on existing IT infrastructure, identify technology needs and implement solutions that enhance servicedelivery, tenant engagement and operational efficiency. This role will work closely with cross-functional teams to ensure technology aligns with the business goals and supports the evolving needs … high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. Our values Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity … Company Benefits Our generous package includes: Competitive salary Contributory pension scheme Health cash plan – BHSF 39 days' annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time) Flexible working A wide range of training and development opportunities (we are an Investors in People accredited organisation) Qualifications Educated to A level. Degree More ❯
Employment Type: Permanent, Part Time, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
well as being the point of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems … new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
Analyst who will drive operational excellence within our social housing services. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. Working closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of our housing operations. You will be conducting in-depth … analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process improvements meet compliance and customer expectations, you will analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to … laws, and health and safety standards. About you The successful candidate will have proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment with professional certifications such as Lean Six Sigma Green/Black Belt and Agile. We are looking for someone with the ability to analyse complex business processes and More ❯
Employment Type: Permanent, Part Time, Work From Home
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Knights Recruitment Solution
maintaining security pro SEO Optimization: Optimising website content for search engines to improve online visibility and traffic. Vendor Management: Liaising with IT vendors and managing relationships to ensure smooth service delivery. Integration of New Technologies: Researching and evaluating emerging technologies to propose their integration into existing systems for increased efficiency or functionality. Collaboration Tool Management: Supporting the setup, management More ❯
now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely servicedelivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯
now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely servicedelivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯
Employment Type: Permanent, Part Time
Salary: £25000 - £27000/annum pro rata salary, great benefits
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
Aspire Jobs
now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely servicedelivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯
support to staff and students in the use of all IT throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems … infrastructure to meet business needs. * Resolve problems with, and advising on change requests to the ICT infrastructure. * Recommend and promote the application and continual development of technologies to improve servicedelivery * Maintaining and supporting desktops, laptops and peripherals across the College * Use the SCCM imaging system to re-image machines and deploy software across the entire estate. Experience … professional practice at a similar level * Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. * Service Management qualification, ideally ITIL * SCCN experience is desirable but not essential * Relevant experience in a similar environment/industry, preferably within an educational establishment. * Technical knowledge suitable to provide More ❯
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS), part of the Department for Science, Innovation and Technology (DSIT), is seeking a dynamic and visionary Chief AI Officer to lead our ambitious agenda on artificial intelligence across the UK public sector. GDS sits at the heart of digital and data transformation in government. AI … technologies. This role requires a dynamic and innovative leader to collaborate with government departments and agencies, stakeholders, and technology experts, using AI to solve complex challenges and enhance the delivery of essential public services. This will be a dynamic and changing brief, given the rapidly evolving nature of AI in government, and the enormous appetite for change from Ministers … programmes such as the Frontier Exemplars announced at the Spring Statement, aimed at radically transforming how government delivers its services to enable better customer experience and simpler, more efficient servicedelivery Support the building of a strong technical market intelligence capability to inform procurement and design decisions, recognising that AI and its uses are evolving rapidly Support investment More ❯
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS), part of the Department for Science, Innovation and Technology (DSIT), is seeking a dynamic and visionary Chief AI Officer to lead our ambitious agenda on artificial intelligence across the UK public sector. GDS sits at the heart of digital and data transformation in government. AI … technologies. This role requires a dynamic and innovative leader to collaborate with government departments and agencies, stakeholders, and technology experts, using AI to solve complex challenges and enhance the delivery of essential public services. This will be a dynamic and changing brief, given the rapidly evolving nature of AI in government, and the enormous appetite for change from Ministers … programmes such as the Frontier Exemplars announced at the Spring Statement, aimed at radically transforming how government delivers its services to enable better customer experience and simpler, more efficient servicedelivery Support the building of a strong technical market intelligence capability to inform procurement and design decisions, recognising that AI and its uses are evolving rapidly Support investment More ❯
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS), part of the Department for Science, Innovation and Technology (DSIT), is seeking a dynamic and visionary Chief AI Officer to lead our ambitious agenda on artificial intelligence across the UK public sector. GDS sits at the heart of digital and data transformation in government. AI … technologies. This role requires a dynamic and innovative leader to collaborate with government departments and agencies, stakeholders, and technology experts, using AI to solve complex challenges and enhance the delivery of essential public services. This will be a dynamic and changing brief, given the rapidly evolving nature of AI in government, and the enormous appetite for change from Ministers … programmes such as the Frontier Exemplars announced at the Spring Statement, aimed at radically transforming how government delivers its services to enable better customer experience and simpler, more efficient servicedelivery Support the building of a strong technical market intelligence capability to inform procurement and design decisions, recognising that AI and its uses are evolving rapidly Support investment More ❯
You'll work as part of a collaborative tech team supporting a major re-platforming programme (migrating to ShareDo), where your skills will directly contribute to simplifying processes, enhancing servicedelivery, and shaping future workflows. What you'll be doing: Designing and building technical solutions within the case management system (CMS), currently being migrated to ShareDo Developing and … maintaining complex workflows to meet operational and legal service needs Supporting the wider team through mentoring and solution design Working with stakeholders to turn business requirements into scalable, sustainable tools Helping ensure CMS functionality aligns with regulatory standards and best practice ? What we're looking for: Hands-on experience developing or configuring CMS platforms such as ShareDo, Peppermint, Leap More ❯
Employment Type: Permanent, Part Time, Work From Home
SR2 | Socially Responsible Recruitment | Certified B Corporation™
ago London, England, United Kingdom 2 months ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 months ago ServiceDelivery Engineer CyberSecurity - Graduate London, England, United Kingdom 1 day ago Intellimatch System Specialist (Fully Remote) London, England, United Kingdom 10 hours ago General Lawyer - Cybersecurity, Privacy, Data More ❯
then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery. By joining our GIS service, you will be working with a talented, supportive, and friendly team. For our part we will be committed to your professional development More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
Are you ready to take the next step in your career, supporting a vital service that makes a real difference every day? The Support Fund Team Leader plays a vital role in the smooth and effective running of our Support Fund Team at the MND Association. This is a key position, responsible for assisting the Support Fund Manager, co … ordinating daily tasks for the team, and helping to deliver a high-quality service to people living with and affected by MND. It calls for strong leadership, a thoughtful and supportive approach, and confidence working with people, data, and processes in a busy and rewarding environment. The MND Association has provided over £1.5 million in support so far this … and improve internal processes Collaborate with the Partnerships Team to build relationships with other charities and support agencies to identify opportunities for joint working to help drive innovation Monitor servicedelivery standards and take action to improve quality where needed Promote safety and wellbeing, addressing risks and safeguarding concerns as required Maintain confidentiality in line with data protection More ❯
Employment Type: Permanent, Part Time, Work From Home