24 of 24 Remote/Hybrid Part-Time Service Delivery Jobs

Service Delivery Manager is accountable for ensuring IT services are delivered reliably, predictably and in line with business needs across HL's technology estate. Acting as a key bridge between IT Service Operations and the business, the role ensures services are operationally ready for change and critical … events, perform to agreed service levels, and are resilient, scalable and trusted by stakeholders. What you'll be doing Own end-to-end service delivery for assigned services, ensuring clear accountability, alignment to business priorities, and effective operation across heritage and cloud environments Lead Service Introduction ...

make that a reality. Join us and help shape the future of home improvement. \n We have an exciting new opportunity for a Service Delivery Analyst to join us, to help ensure our IT services perform at their best by turning data into meaningful insights, supporting service … experience of our colleagues and customers. This is an opportunity to make a visible impact by helping services perform more effective and supporting the delivery of great outcomes across the business. \n This role will be based out of our B&Q Head Office just outside Southampton, with ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Lead for Service Delivery and SaLT Trainee Programme About the role Hours: Full year (52 weeks) OR Term-time plus (between 41-44 weeks per year) available Full-time: 5 days, 37.5 hours + unpaid breaks per week (including clinical days*) OR Part-time available. 12-month fixed … across the rest of the week, you will dedicate the equivalent of two days per week to flexibly: Oversee the day-to-day operational delivery of a high-quality SaLT service across our partner schools, ensuring services are delivered effectively, in line with school contracts, and responsive ...

deliver innovative support solutions for advanced air systems. The role focuses on developing digital support strategies and defining data-driven solutions that enhance the delivery of through-life services. Working across engineering and support functions, you will help ensure data and information are effectively managed, analysed and exploited … develop model-based representations of the TLS digital ecosystem. \n Support the integration of the TLS Digital Strategy with wider programme, product and service development activities, ensuring requirements relating to IT, digital infrastructure, technologies, C2&I, data management and governance are captured and communicated. \n Contribute to ensuring alignment ...

activities \n Use cases preparation and implementation, connector deployment, maintenance & health checks \n Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist \n Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach \n Establishing … governing the security incident response processes, investigations and security operational processes \n Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these \n Ensure security services, tools and platforms are adequately maintained \n Monitoring of and reporting on the effectiveness of our security enforcing ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

Skills, Knowledge and Expertise \n It is essential that you have the following experience: \n \n Experience of complex ICT systems in a technical delivery or consulting capacity; \n A good understanding of enterprise information and communications technology; \n The ability to present and justify conclusions to project teams … Security, technical and enterprise architecture methods such as TOGAF and SABSA; \n Technical risk assessments; \n Enterprise security packages; \n Software development and delivery; \n ICT service delivery, including ITIL. \n\n The fast-moving nature of the ICT environment, together with the need to resource multiple ...

Limited \n Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age. Monument Technology … evolve our Corporate IT and cloud operations capability as the platform and organisation scales. \n This role sits at the intersection of internal IT service delivery and cloud platform operations. You will provide first and second line support to internal users, manage and optimise our Microsoft 365 environment ...

including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of delivery and are trusted to work on some of the UK Government’s most important and sensitive projects. \n Roles and Responsibilities \n \n Collaborate … with clients to develop strategies for future ICT service delivery, aligning with Government strategies. \n Define end-to-end architectures, including Business, Applications, Data, and Infrastructure. \n Create comprehensive User and Service Requirements Documentation. \n Deliver key Concept and Assessment Phase products. \n Support large ICT procurements ...

recovery, operational resilience, and business continuity alignment into a cohesive framework. This includes leading the evolution of resilience capabilities in line with the IT Service Continuity Management (ITSCM) strategy, ensuring appropriate coverage of an expanded range of disruptive scenarios across Technology Services. \n Technology Resilience & Continuity Lead … team, you’ll get to spend every day working with people who are passionate, talented and kind. \n Your new role \n Reporting to Service Delivery and Operations Manager, you will play a critical role in ensuring the organisation can effectively respond to and recover from operational disruptions ...

performance \n Partner with stakeholders across HR, Finance, Legal and Professional Services to influence decision making and embed procurement best practice \n Support the delivery of cost savings targets while balancing risk, quality and business needs \n Manage supplier contracts and scope to ensure strong commercial outcomes and prevent … scope creep on delivery projects \n Contribute to the development of procurement processes, tools and policy as the function continues to mature \n Drive a more proactive, data-led approach to procurement across the organisation \n Support key strategic initiatives including technology implementations and outsourced service delivery ...

within a forward-thinking organisation, influencing strategic decisions at executive level while leading initiatives that will have a lasting impact on patient care and service delivery. If youre passionate about digital transformation, emerging technologies and driving meaningful change, wed love to hear from you. ...

drive operational excellence and reduce costs. We leverage BPS to streamline operations, prioritise customer-centric solutions, and utilize technology and data analytics to improve service delivery. This role offers an exciting opportunity to contribute to innovative practices that enhance productivity and provide unparalleled value to our clients while ensuring ...

both legal and business audiences. \n \n A strong understanding of legal workflows and interest in how technology and AI can enable better service delivery. \n \n Commercial awareness and comfort working in a goal‐oriented environment where collaboration and shared success matter. \n \n A collaborative mindset ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. \n A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work … autonomously, influencing and mentoring others to design user-centred content to a high standard. \n They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs.They are visible contributors ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. \n A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work … autonomously, influencing and mentoring others to design user-centred content to a high standard. \n They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs. \n They ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. \n Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … project \n Able to work as a solo researcher within a multidisciplinary team on client deliveries \n Advocating for user research within the project delivery and with stakeholders \n Plan research that informs the design of public services that are helpful, usable and successful \n Understands and help teams ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. \n Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people’s lives, services, organisations … outcomes for the public sector. They do this by ensuring that teams take a user-centred, evidence-based approach to service design and delivery. \n Key Responsibilities \n \n Leads one/more research deliveries, ensuring all project team & stakeholders have a shared understanding of successful outcomes. \n Scope ...

solving problems. Youll also be keen to keep learning. Essential criteria We are particularly interested in candidates with experience in: Website administration or digital service delivery. Online form design and development. CRM systems or customer relationship management platforms. Business process mapping and service improvement. Working accurately with excellent ...

technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. \n Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we’re looking … well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working ...

technology. We’ve built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. \n Designers are experienced practitioners who collaborate with others to tackle challenges faced by people and society. They work within a team … design and deliver public services. They do this by influencing the direction, assuring the quality of design delivery within their team and by leading the end-to-end design of a chosen service. They are active members of a healthy user-centred design (UCD) community and culture at Made ...

deliver innovative support solutions for advanced air systems. The role focuses on developing digital support strategies and defining data-driven solutions that enhance the delivery of through-life services. Working across engineering and support functions, you will help ensure data and information are effectively managed, analysed and exploited … elicit, define and capture the digital capability requirements needed to underpin the Through-Life Support (TLS) solution. \n Lead the development, maintenance and delivery of the Through-Life Support Digital Strategy, driving the implementation of strategic objectives through the design and evolution of TLS solutions. \n Lead collaboration with ...