1 of 1 Apprenticeship Customer Service Jobs in Bath

Apprentice Medical Receptionist

Hiring Organisation
SPRINGFIELD MEDICAL CENTRE
Location
BATH STREET HEALTH AND WELLBEING CE, LEGH STREET, WARRINGTON, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,392 a year
providing a friendly, professional service. Answering telephone calls and dealing with patient enquiries. Booking, cancelling and rearranging appointments. Signposting patients to the most appropriate service or healthcare professional. Registering new patients and updating patient information. Using the practice computer systems, including SystmOne, to access and update records. Processing incoming … skills required for the role. Training will include patient communication, appointment booking, NHS processes, confidentiality and GDPR, use of practice systems, administration and customer service. The apprentice will also attend off-the-job apprenticeship training with the training provider, with the frequency and arrangements agreed as part ...