1 of 1 Apprenticeship Customer Service Jobs in Birmingham

IT Apprenticeship

Hiring Organisation
HUBTEL COMMUNICATIONS LTD
Location
The Cedars, Coton Road, Nether Whitacre, Coleshill, Birmingham, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£19,000 a year
SharePoint. Log, update, and manage support requests using ticketing systems such as Autotask and Halo, ensuring accurate documentation and a clear audit trail. Support service level agreements (SLAs) by responding to tickets promptly and escalating issues when required. Provide technical support to internal users and external customers via phone … Closing Date Tuesday, 31st March 2026 Start Date Wednesday, 1st April 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer HUBTEL ...