1 of 1 Apprenticeship Customer Service Jobs in Braintree

Apprentice IT Engineer

Hiring Organisation
J L A COMPUTER SERVICES LTD
Location
1 ENTERPRISE COURT, LAKES ROAD, BRAINTREE, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£17,160 a year
Start your IT career with a friendly, growing Braintree-based technology company. Gain hands-on experience in customer service, workshop repairs, hardware, software, Microsoft 365, cloud services and cybersecurity, with structured training and clear opportunities to progress. Role Answer incoming telephone calls, take accurate messages and direct calls … appropriate team member. Monitor, send and respond to emails in a professional manner. Welcome customers to the reception area and provide friendly, professional customer service. Book customer equipment into the workshop and maintain accurate job records. Assist with diagnosing and repairing computer hardware and software faults. Communicate with ...