1 of 1 Apprenticeship Customer Service Jobs in Braintree

Our Library team at Braintree are now recruiting for a confident, organised and enthusiastic individual, with a passion in providing excellent customer service to join their team as a Customer Services Apprentice. Role Understand the needs of customers and deliver the best possible outcomes through excellent customer … accurate information – including referral to other services as appropriate - in a timely fashion. Oversee and provide customers with guidance in the use of self-service equipment. Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role. Undertake all … unlocking, as necessary, acting as keyholder. Specific individual and shared targets and objectives are defined annually within the performance management framework. Training Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if required. After completion of the apprenticeship, you may have the opportunity More ❯