2 of 2 Apprenticeship Customer Service Jobs in Buckinghamshire

Through this apprenticeship you will gain hands on experience working within this role as well as the opportunity to enhance your customer service skills when dealing with IT support requests. Role Key Responsibilities: Provide 1st line support for IT infrastructure and systems across the organisation Respond promptly and professionally to help desk tickets, ensuring timely resolution of issues … upgrades, reporting any issues or anomalies Create, update, and maintain reports to support IT operations and decision-making Perform routine IT tasks as assigned, ensuring consistency and reliability in service delivery Collaborate with team members to improve support processes and enhance user experience Training Information Communications Technician Level 3. Training with Milton Keynes College. Ongoing training, support and development … Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 26th August 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Customer care skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade C/4 (Essential) Maths GCSE, grade C/4 (Essential) Computer Science A Level, grade More ❯

learn how to apply them in a business environment. The trainee will attend both college and the workplace to undertake training and assignments to successfully complete the apprenticeship. Role Service Desk Support: Provide 1st line (and some 2nd line) support for routine hardware and software issues to both office and field-based staff via phone, email, or face-to … 30pm (30 min lunch). Expected Duration 1 Year 9 Months Positions Available 1 Closing Date Friday, 22nd August 2025 Start Date Sunday, 31st August 2025 Desired Skills Customer service skills Effective communicator 2nd EU Language Preferred Organised Time management skills Initiative Problem solver. Qualifications Maths GCSE, grade 9-4 (Essential) English GCSE, grade 9-4 (Essential) About More ❯