Helpdesk Technician Apprentice
- Hiring Organisation
- CENTURY LOGISTICS LTD
- Location
- Metro Supply Chain Holdings (UK) Ltd, Saxham Business Park, Bury St. Edmunds, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £26,500 a year
workflow errors) Escalate complex application problems to the relevant application support or development teams Service Desk: Proactively monitor service desk metrics and contribute to continuous improvement Identify recurring issues and suggest improvements in processes or documentation Draft and publish knowledge base articles to proactively help users with … OK. We don’t expect candidates to know how to do everything on this list. Training The learner will be studying the Improvement Technician Level 3 Apprenticeship Standard qualification. We would like to see the person in this role progress to level 2 and level 3 helpdesk technicians. ...