4 of 4 Apprenticeship IT Support Jobs in the East Midlands

Are you a practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER … After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a … fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform In addition to More ❯

Boston Blinds is a trusted name in quality, innovation, and outstanding customer service. As the company continues to grow, it is seeking dedicated and motivated individuals to join the team and contribute to its success. The current opportunity is for a IT Support Apprentice, responsible for supporting IT systems and delivering excellent technical assistance across the … an exciting chance for someone who enjoys problem-solving, working with technology, and being part of a collaborative, forward-thinking environment. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Follow IT security policies to ensure compliance with data protection … Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support for service requests, both remotely and in person. Install and update drivers, firmware, operating systems, and applications. Configure software and apply upgrades to meet business needs and maintain performance. More ❯

A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for IT support related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯

As an IT Helpdesk Engineer, you will play a crucial role in ensuring the smooth operation of our client’s technology infrastructure. You will work closely with other team members, respond to support requests, and contribute to project initiatives from the office and at client sites. Role Responsibilities: Respond promptly to client enquiries via phone, email, or in … software, and network issues Escalate complex problems to senior technicians or relevant teams Maintain accurate records of incidents and resolutions Team Collaboration: Collaborate with the rest of the Technical Support team to resolve technical challenges Participate in team meetings, knowledge sharing sessions, and training Contribute to the development of best practices and standard operating procedures Client Site Project Work … Assist in deploying and configuring hardware and software solutions at client locations Conduct system upgrades, installations, and migrations Provide on-site support during project implementations Ensure client satisfaction by delivering high-quality service Documentation: Create and update technical documentation, including user manuals and troubleshooting guides Maintain an inventory of hardware, software licenses, and peripherals Security and Compliance: Adhere to More ❯