3 of 3 Apprenticeship IT Support Jobs in the East Midlands

Kickstart your tech career at Tupton Hall School! As an IT Support Apprentice, you’ll gain hands-on experience supporting users, maintaining systems, and solving network issues. Join a forward-thinking team within Redhill Academy Trust—earn while you learn and apply today to shape your future! Role Manage own workload through the allocation of calls via the … helpdesk Provide day to day IT Support for the local academy To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy To ensure support calls with external support companies for both hardware and software issues are logged, and resolving … issues with external support engineers To ensure technical assistance is provided at extra-curricular events Manage printing resources across the Academy Maintain user accounts including creation of new user accounts where appropriate. Assign staff and pupil passwords Provide support to the Academy in its use of media, from recording classes and events through the editing process. Maintain inventories More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

As an IT Helpdesk Engineer, you will play a crucial role in ensuring the smooth operation of our client’s technology infrastructure. You will work closely with other team members, respond to support requests, and contribute to project initiatives from the office and at client sites. Role Responsibilities: Respond promptly to client enquiries via phone, email, or in … software, and network issues Escalate complex problems to senior technicians or relevant teams Maintain accurate records of incidents and resolutions Team Collaboration: Collaborate with the rest of the Technical Support team to resolve technical challenges Participate in team meetings, knowledge sharing sessions, and training Contribute to the development of best practices and standard operating procedures Client Site Project Work … Assist in deploying and configuring hardware and software solutions at client locations Conduct system upgrades, installations, and migrations Provide on-site support during project implementations Ensure client satisfaction by delivering high-quality service Documentation: Create and update technical documentation, including user manuals and troubleshooting guides Maintain an inventory of hardware, software licenses, and peripherals Security and Compliance: Adhere to More ❯