Estio Training have an exciting new opportunity for an ITSupport Apprentice with Infotel Solutions, a leading venue booking agency based in Gosberton. Role This role is perfect for someone with a passion for technology and a desire to build a career in IT support. As an apprentice, you will play a key role in assisting staff … with technical queries and support requests, training team members on basic software applications, and setting up user accounts for network and email access. You will also be responsible for the installation and maintenance of hardware, operating systems, and software, as well as ensuring that security patches and software updates are regularly applied. Additional duties include managing e-marketing mailshots … overseeing backup and recovery processes, maintaining IT procedures and documentation, and liaising with suppliers to obtain quotes and purchase necessary software and hardware. This hands-on role offers a fantastic opportunity to gain practical experience while receiving structured training and support from Estio Training, leading to a nationally recognised qualification in IT. Key Responsibilities: As an ITMore ❯
You will be part of a small ITsupport function supporting internal end users. You will take support calls from colleagues and apply fix solutions to IT incidents. You will work with senior IT colleagues to resolve more complex issues. Incidents can vary between cloud, networks and hardware. Role The role requires the following: Provide … 1st line user support and logging, using IT Service Management tool New build, rebuild workstation rollout Account management and administration Diagnose and resolve basic technical issues related to hardware, software, and network connectivity Communicating effectively with colleagues to resolve IT related issues Training will be provided. Training Potential full-time role upon successful completion of the apprenticeship … and Friday 7.30am-1pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Tuesday, 15th July 2025 Start Date Tuesday, 22nd July 2025 Desired Skills Communication skills IT skills Attention to detail Qualifications English GCSE, grade C/4 (Desired) IT or Digital Related Qualification GCSE, grade C/4 (Desired) Maths GCSE, grade C/ More ❯
Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice ITSupport Technician role is the perfect opportunity for you! You’ll get the chance to develop real world IT skills, troubleshoot hardware all while earning and learning! Role As … an IT Apprentice, you’ll be working closely with our First, Second and Third Line technicians as they support our existing and new customers’ IT requirements. You’ll have a keen interest in IT and must be able to work as part of a busy support team. Working closely with other departments you will need … a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures. Throughout the program, you will receive dedicated support from your tutor More ❯
2013 Mill Lane, Wingerworth, Chesterfield, England
Rykneld Homes Ltd
Respond to ITsupport requests via email, phone, or ticketing system in a timely and professional manner. Troubleshoot and resolve issues with desktops, laptops, printers, mobile devices, and peripherals. Role To support the team in delivering IT services that meet the needs of both internal and external customers, in line with the company’s requirements. To … support the helpdesk service for all users and maintain accurate records of issues and resolutions in the helpdesk system. To work towards diagnosing and solving technical problems with Rykneld Homes hardware and software, as necessary or, if required, refer to external service providers. Assist Rykneld Homes employees with fault-An apprenticeship allows you to earn a wage, gain valuable … work experience and industry-specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group. finding relating to their allocated IT equipment and with their understanding of Company hardware and software. To work collaboratively with team members to test system releases, upgrades, and patches. More ❯
Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice ITSupport Technician role is the perfect opportunity for you! You’ll get the chance to develop real world IT skills, troubleshoot hardware all while earning and learning! Role As … a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues … and maintenance of software applications, operating systems, and hardware devices Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points Assist with setting up new IT equipment for staff and students, including user accounts and profiles Help maintain inventory records of IT equipment and software licenses Assist in the management of user permissions and More ❯