4 of 4 Apprenticeship IT Support Jobs in the East of England

Oaktree IT Solutions are seeking a motivated and proactive IT Support Apprentice to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. As an apprentice in this role, you'll start building your … understanding of networking concepts and gradually develop troubleshooting skills. You'll be an important part of our team, learning how to maintain IT infrastructure and assist users with support, all while gaining hands-on experience in a real-world setting. Also offering a fantastic starting salary of … this is a role that will not be around for long. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for IT-related issues, including More ❯

An exciting opportunity to join a well-established IT Managed Services Provider based in Maldon. We’re looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration — ideal for … Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 6th June 2025 Start Date Sunday, 6th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative … Qualifications English GCSE, grade 7 (Desired) Maths GCSE, grade 7 (Desired) About the Employer HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯

Assist in troubleshooting and resolving hardware, software, and network issues. Stay updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and … maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level … ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications Potential for permanent role after completion of apprenticeship for the right candidate Apprenticeship Standard Information communications technician More ❯

systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, co-ordination and time management to ensure clients expectations … control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat … reloading of machines operating systems and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Training schedule More ❯