3 of 3 Apprenticeship IT Support Jobs in the East of England

1st Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with IT Support Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills … in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational … work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. ?? What Youll Be Doing While working towards your Level 3 IT Support qualification with Baltic Apprenticeships , youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out More ❯

Do you have a passion for IT and providing support? Have a good understanding of PC hardware and software? We have an exciting position for an apprentice to assist with IT support. If you have what it takes, apply now! Role Based primarily on a customer site, with supervision, this is a varied and interesting support position which allows the successful applicant to: Gain first line support and troubleshooting experience Develop the required soft skills to be able to deal with people at all levels within organisations Work at a number of client sites over a period of time Develop time management skills Work within real world IT situations Deal with both end … and equipment from HP, Cisco, VMWare and Microsoft in both physical and virtual environments Be a valued member of a small team Key responsibilities will be: To provide responsive IT support to client requests To provide proactive IT services To add value to the IT provision provided by the company Training On the apprentice's successful More ❯