4 of 4 Apprenticeship IT Support Jobs in the East of England

looking for an enthusiastic and motivated IT Support Technician Apprentice to join our growing team. This is an excellent opportunity for someone looking to build a career in IT whilst gaining hands-on experience and industry-recognised qualifications. Role As an IT Support Technician Apprentice … will work alongside experienced engineers and consultants to provide technical support to our customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role ...

Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email … telephone and in person. Logging full details of time and work undertaken to ticketing system. Completing initial troubleshooting in a timely manner. Monitor the Support ticket system for incidents requiring escalation or urgent attention. Build and maintain desktop/laptop PCs/Macs and Windows Servers. Follow and apply ...

great opportunity for someone starting their IT career to join Briar Chemicals as an IT Support Apprentice. You’ll learn to provide first-line support, assist with hardware, software and network issues, and help keep systems running smoothly, supported by the IT team … year fixed‐term contract. Role Provide first-line technical support to users via telephone, email and helpdesk system Log, prioritise, and manage support tickets, ensuring they are resolved within agreed service levels Troubleshoot hardware, software, and basic network issues, escalating more complex problems where necessary Assist with ...

will be responsible for taking incoming support calls, logging tickets for each call and providing daily updates to clients on any issues raised. Role Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced … with the client) Monitor your Task Board daily Escalate to Second Line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud ...