IT Support Jobs in the East of England

IT Support
England > East of England

The median IT Support salary in the East of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 74 28 70
Rank change year-on-year -46 +42 +69
Permanent jobs requiring an IT Support 126 368 203
As % of all permanent jobs advertised in the East of England 3.79% 5.96% 3.90%
As % of the Job Titles category 4.01% 6.35% 4.64%
Number of salaries quoted 103 341 135
10th Percentile £21,250 £22,500 £23,100
25th Percentile £26,250 £24,500 £26,250
Median annual salary (50th Percentile) £32,500 £27,500 £29,500
Median % change year-on-year +18.18% -6.78% +9.26%
75th Percentile £41,250 £33,750 £35,000
90th Percentile £53,250 £38,000 £38,750
England median annual salary £31,500 £29,000 £31,375
% change year-on-year +8.62% -7.57% +8.19%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,139 5,797 4,378
% of permanent jobs with a recognized job title 94.32% 93.95% 84.03%
Number of salaries quoted 1,569 4,425 2,194
10th Percentile £27,500 £25,809 £26,250
25th Percentile £35,000 £31,250 £36,733
Median annual salary (50th Percentile) £50,000 £47,500 £55,000
Median % change year-on-year +5.26% -13.64% +10.00%
75th Percentile £66,100 £63,284 £67,500
90th Percentile £75,000 £75,000 £81,250
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

IT Support
Job Vacancy Trend in the East of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support in the East of England

IT Support
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support in the East of England.

Salary trend for IT Support in the East of England

IT Support
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support in the East of England over the 6 months to 17 May 2025.

Salary histogram for IT Support in the East of England

IT Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the East of England region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex -6 34 £28,000 +2.75% 4
Hertfordshire -39 23 £33,750 +22.73% 20
Cambridgeshire +8 21 £32,000 +6.67% 11
Suffolk -31 20 £51,500 +87.27% 4
Norfolk -13 16 £32,000 +12.28% 4
Bedfordshire -18 12 £34,500 +15.00% 2
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 17 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support in the job title.

1 83 (65.87%) Microsoft 365
2 77 (61.11%) Microsoft
3 68 (53.97%) Windows
4 57 (45.24%) Active Directory
5 53 (42.06%) Social Skills
6 47 (37.30%) Azure
7 39 (30.95%) Customer Service
8 36 (28.57%) Problem-Solving
9 28 (22.22%) Entra ID
10 26 (20.63%) SharePoint
11 25 (19.84%) Driving Licence
12 23 (18.25%) Cybersecurity
13 22 (17.46%) Windows Server
13 22 (17.46%) Project Management
14 20 (15.87%) Microsoft Office
14 20 (15.87%) ITIL
14 20 (15.87%) Degree
15 19 (15.08%) Microsoft Intune
16 17 (13.49%) Microsoft Exchange
17 16 (12.70%) Firewall
17 16 (12.70%) Service Delivery
17 16 (12.70%) Organisational Skills
18 15 (11.90%) LAN
18 15 (11.90%) Linux
19 14 (11.11%) Data Privacy
20 13 (10.32%) Enterprise Software
20 13 (10.32%) Presentation Skills
20 13 (10.32%) VPN
21 12 (9.52%) SQL
21 12 (9.52%) Network Management

IT Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (20.63%) SharePoint
2 17 (13.49%) Microsoft Exchange
3 8 (6.35%) IIS
3 8 (6.35%) Tomcat
4 1 (0.79%) Alfresco
4 1 (0.79%) Documentum
4 1 (0.79%) Exchange Server 2013
Applications
1 20 (15.87%) Microsoft Office
Business Applications
1 4 (3.17%) Dynamics GP
2 3 (2.38%) Remedy ITSM
Cloud Services
1 83 (65.87%) Microsoft 365
2 47 (37.30%) Azure
3 28 (22.22%) Entra ID
4 8 (6.35%) Microsoft Copilot
4 8 (6.35%) Power Automate
5 7 (5.56%) OneDrive
6 5 (3.97%) AWS
6 5 (3.97%) Cloud Computing
7 3 (2.38%) Power Platform
8 1 (0.79%) Mimecast
Communications & Networking
1 16 (12.70%) Firewall
2 15 (11.90%) LAN
3 13 (10.32%) VPN
4 10 (7.94%) DNS
4 10 (7.94%) WAN
5 9 (7.14%) TCP/IP
6 8 (6.35%) DMARC
6 8 (6.35%) SSL
7 6 (4.76%) Intranet
7 6 (4.76%) Wi-Fi
8 5 (3.97%) VoIP
9 3 (2.38%) Network Security
10 2 (1.59%) DHCP
10 2 (1.59%) Internet
10 2 (1.59%) Remote Desktop
10 2 (1.59%) VLAN
10 2 (1.59%) Wireless
11 1 (0.79%) IPv4
11 1 (0.79%) WLAN
Database & Business Intelligence
1 9 (7.14%) SQL Server
2 8 (6.35%) PostgreSQL
3 3 (2.38%) Power BI
4 2 (1.59%) Amazon RDS
General
1 53 (42.06%) Social Skills
2 16 (12.70%) Organisational Skills
3 13 (10.32%) Presentation Skills
4 11 (8.73%) Finance
5 8 (6.35%) Czech Language
6 5 (3.97%) Law
6 5 (3.97%) Legal
6 5 (3.97%) Manufacturing
7 3 (2.38%) Analytical Skills
7 3 (2.38%) Inclusion and Diversity
7 3 (2.38%) Telecoms
8 1 (0.79%) Aviation
8 1 (0.79%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (6.35%) JSON
1 8 (6.35%) REST
1 8 (6.35%) SOAP
1 8 (6.35%) XML
2 7 (5.56%) CSS
2 7 (5.56%) HTML
3 3 (2.38%) EDI
4 1 (0.79%) .NET
4 1 (0.79%) WSH
Miscellaneous
1 25 (19.84%) Driving Licence
2 13 (10.32%) Enterprise Software
3 10 (7.94%) Self-Motivation
4 6 (4.76%) Data Centre
5 5 (3.97%) Social Media
6 2 (1.59%) Analytical Mindset
7 1 (0.79%) Biopharmaceutical
7 1 (0.79%) Hybrid Cloud
7 1 (0.79%) iPad
7 1 (0.79%) iPhone
7 1 (0.79%) Management Information System
7 1 (0.79%) Onboarding
Operating Systems
1 68 (53.97%) Windows
2 22 (17.46%) Windows Server
3 15 (11.90%) Linux
4 11 (8.73%) Windows 10
5 8 (6.35%) Unix
6 5 (3.97%) Mac OS
7 4 (3.17%) Apple iOS
8 3 (2.38%) Android
9 2 (1.59%) Windows Server 2016
9 2 (1.59%) Windows Server 2019
Processes & Methodologies
1 39 (30.95%) Customer Service
2 36 (28.57%) Problem-Solving
3 23 (18.25%) Cybersecurity
4 22 (17.46%) Project Management
5 20 (15.87%) ITIL
6 16 (12.70%) Service Delivery
7 14 (11.11%) Data Privacy
8 12 (9.52%) Network Management
9 11 (8.73%) CRM
10 10 (7.94%) ERP
11 8 (6.35%) Agile
11 8 (6.35%) Infrastructure Management
11 8 (6.35%) Mobile Device Management
11 8 (6.35%) Portfolio Management
11 8 (6.35%) Roadmaps
11 8 (6.35%) Technology Roadmap
12 7 (5.56%) Computer Science
12 7 (5.56%) Continuous Improvement
13 6 (4.76%) Document Management
13 6 (4.76%) Mathematics
Programming Languages
1 12 (9.52%) SQL
2 10 (7.94%) PowerShell
3 9 (7.14%) JavaScript
4 8 (6.35%) Java
4 8 (6.35%) VBA
5 1 (0.79%) VBScript
Qualifications
1 20 (15.87%) Degree
2 8 (6.35%) DBS Check
3 7 (5.56%) Microsoft Certification
4 2 (1.59%) A+ Certification
5 1 (0.79%) Azure Certification
5 1 (0.79%) CCNA
5 1 (0.79%) CCNP
5 1 (0.79%) Cisco Certification
5 1 (0.79%) Computer Science Degree
5 1 (0.79%) ITIL Certification
5 1 (0.79%) LPIC
5 1 (0.79%) MCITP
5 1 (0.79%) MCP
5 1 (0.79%) MCSA
5 1 (0.79%) MCSE
5 1 (0.79%) SC Cleared
5 1 (0.79%) Security Cleared
Quality Assurance & Compliance
1 9 (7.14%) ISO/IEC 27001
2 7 (5.56%) SLA
3 2 (1.59%) GDPR
4 1 (0.79%) Cyber Essentials
4 1 (0.79%) Cyber Essentials PLUS
System Software
1 57 (45.24%) Active Directory
2 8 (6.35%) VMware Infrastructure
3 1 (0.79%) Firmware
3 1 (0.79%) Virtual Desktop
Systems Management
1 19 (15.08%) Microsoft Intune
2 8 (6.35%) Single Sign-On
3 5 (3.97%) Jamf Pro
3 5 (3.97%) SmoothWall
4 1 (0.79%) Kubernetes
4 1 (0.79%) SCCM
Vendors
1 77 (61.11%) Microsoft
2 9 (7.14%) VMware
3 8 (6.35%) Oracle
4 6 (4.76%) Cisco
5 5 (3.97%) Meraki
6 3 (2.38%) Apple
6 3 (2.38%) Remedy
6 3 (2.38%) Salesforce
6 3 (2.38%) ServiceNow
7 2 (1.59%) BMC
7 2 (1.59%) Google
7 2 (1.59%) Samsung
8 1 (0.79%) CheckPoint
8 1 (0.79%) Facebook
8 1 (0.79%) Mitel