26 to 50 of 84 Apprenticeship IT Support Jobs in England

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »

Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »

Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »

Calling all aspiring IT Support Technicians! Baltic Apprenticeships are thrilled to be partnering with a successful trust to hire their next IT Support Apprentice. The school is a thriving, oversubscribed and highly successful school. It is situated in the pleasant resort town of Lytham, viewed … inspection, Inspectors commented that pupils enjoy the sense of belonging to a caring school community- there is no better place to kick-start your IT Career! As an IT Support Apprentice, you will be an essential part of the team, responsible for providing IT support to staff and students, configure networks, maintain hardware, manage IT stock levels and so much more to enhance your skills and reach your true potential. In this role, youll work towards your Microsoft IT Support Technician qualification, delivered by our expert training team at Baltic Apprenticeships. more »

Calling all aspiring IT Support Technicians! Baltic Apprenticeships are thrilled to be partnering with an amazing school in Cramlington to hire their next IT Apprentice. Theyre a school built on respect and committed to creating an environment where individual strengths are nurtured and where every student can … thrive and grow. They also have this same outlook on their apprentices, offering full support and guidance throughout your programme. As an IT Support Apprentice, you will be an essential part of the team, responsible for supporting students and staff with IT queries, maintain IT … towards your level 3 Information Communication Technician qualification, qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Support the organisation in all aspects of IT service provision via the helpdesk, email, telephone and in person response, as part of the IT more »

Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Please keep reading! You will be an essential part of this team, enhancing your skills by working on a wide range of responsibilities such as 1st line IT Support, building and … fixing hardware, installing software, maintaining IT stock levels and so much more to turn you into an IT wizz! You are in great hands with this client as they have a wealth of experience working with apprentices in the past to guide and support you through your … apprenticeship! There is no better place to kick-start your IT Support journey and progress your career! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: 1st Line support more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

Explore an exciting new IT Apprenticeship opportunity! Building on the success of their current apprentice, we have a fantastic opportunity up for grabs who are actively seeking a dedicated IT Support Apprentice to become a valued member of their Northampton-based team. With an expansive network of … each team member. Their commitment goes beyond providing quality service; they are dedicated to helping team members unlock their full potential. Embark on this IT apprenticeship journey and join a team of seasoned experts. Here, you'll not only accumulate valuable experience but also attain a prestigious industry-recognized … qualification. Your role will involve delivering top-notch 1st line support, where your initiative and problem-solving prowess will be instrumental in ensuring all tasks are executed to the highest standards. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

developed them from the ground up. Role Focus Micro Systems are looking to continue its success with offering you an apprenticeship within our software support team. We develop software for the property sector, with over 40 years+ experience in the marketplace. We will be looking for you to get … duty is to make sure we can unlock that talent within yourself. From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how … to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days more »

PCC Systems are an established IT provider based in the Northeast of England. As an IT Support Engineer Apprentice, you will be providing technical assistance and support to our clients, ensuring smooth operation of computer systems and networks. Role Provide technical support to end-users … hardware, software, and peripherals Set up and troubleshoot network connections, including VPN and firewall Assist with the maintenance of Windows servers Collaborate with the IT team to implement system upgrades and enhancements Training Level 3 Information Communication Technician Apprenticeship Standard All training will be delivered in the workplace Achieving … unpaid lunch break Expected Duration 18 Months Positions Available 1 Closing Date Thursday, 11th July 2024 Start Date Monday, 15th July 2024 Desired Skills IT skills Logical Planning & organisation Keen learner IT Literate Qualifications English & maths GCSE or equivalent, grade 4/C (Essential) About the Employer P more »

Reporting into the support manager, you will assist in implementing and supporting bespoke IT solutions on behalf of the company. To be an effective and efficient asset in learning the technologies and processes that enable Cutter to provide un-paralleled support and service to the entire customer … base. Role To learn from the company’s Systems Engineers and Solutions Architects to develop the skills required to support technologies across the company’s customer base and to become knowledgeable in all the tools and solutions required to deliver that support effectively. To assist in the provision … of IT helpdesk support to customers through our main communicative mediums of ticket/helpdesk system, email, telephone, and on-site To assist the company’s Systems Engineers and Solutions Architects in their roles to ensure the effectively and timely delivery of support To proactively manage and more »

As an apprentice Technical Support Specialist, you’ll have a busy, but varied workload providing technical and IT support to the business. You will take on IT support tasks, including troubleshooting, diagnosing, and resolving software, hardware, and network problems users encounter. Role Supporting and in … time, or where possible take the lead on IT support issues across the business Repair computer/printing hardware Remote support of computer/printing hardware and software Supporting IT projects as required as part of a small team Develop strong working relationships with staff across … the business All training and support to become a fully qualified Technical Support Engineer Training Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include install/uninstall, troubleshoot, data recovery and maintain applications, products and equipment. Role Escalate incidents to next level support when the solution is unknown or cannot be solved within defined time frames Implementation/Installation and administration/maintenance of IT services with focus on availability, reliability and manageability following Paul Hartmann IT standard processes in coordination with responsible IT management Active contribution to Service … Desk Team activities where required and to KB (create documentation where required) Provide support to external customers who use Hartmann’s digital applications Ensure standards of infrastructure hardware and software Support implementation of new and/or improved IT processes following Paul Hartmann IT standards Identify more »

An exciting opportunity awaits you to join our team as an IT Apprentice. We are seeking to enhance our UK IT department and you will directly report to the IT Manager - Europe, working closely with the UK Senior IT Technician. Duties include installing, configuring, and imaging … corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your tasks will include handling … IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some 2nd line support. Your more »

to appoint a friendly and approachable ICT apprentice to join a busy team responsible for business systems, infrastructure and computing in a rapidly evolving IT environment. You will provide IT support to colleagues in person, by email and using remote access tools. Role Provide timely support … to your colleagues in person, by email and using remote access tools Configure and maintain company laptops and phones. Help to ensure that office IT equipment is always available and fit for use Assist the Business Systems Manager, Head of Computing and Digital Solutions Engineers in supporting day to more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Provide technical support to end-users at the Keighley factory and remote support to users at the … Romania, Mexico, and India sites. Role Troubleshoot hardware, software, and network issues, ensuring timely resolution to minimise downtime. Install, configure, and maintain IT equipment, including desktops, laptops, printers, and networking devices. Perform regular system maintenance tasks, such as software updates, antivirus scans, and data backups. Collaborate with the IT team to develop and implement IT policies, procedures, and best practices. Assist with IT projects, such as system upgrades, migrations, and deployment Technologies used: Microsoft Office, 365, SharePoint, Teams, Azure, PowerBI, Epicor ERP Cisco, HP Aruba, Fortigate. Training Why choose our Azure Cloud Support Specialist apprenticeship more »

PETA Ltd are looking to recruit a first line engineer to join an IT Consultancy company based in Fareham. PETA are proud to be working with Matrix IT, an MSP providing IT support and consultancy to businesses, to support them with the recruitment and training … of a new First Line Support Engineer apprentice. Role Why choose an apprenticeship with Matrix IT? A fantastic opportunity to join the growing IT team of this dedicated and diverse company. Apprentice First Line Engineers are at the forefront of the business dealing with client’s issues. … Responsible for providing support to clients, being the first point of contact for customers and providing backend support for our monitoring systems. Working efficiently and productively to achieve and exceed SLA’s, KPI’s, and profitability targets. If you are someone who is adaptable, honest, trustworthy and ready more »

IT 1st Line Support Apprentice Location: Milton Keynes (Central) Apprenticeship Level: Level 3 IT Support Technician Salary: £10,296 per annum Hours: Monday to Friday, 9 AM - 5 PM Work Environment: Office-based Are you tech-savvy and eager to launch your IT career? Our … client offers the ideal environment for you to expand your skills and grow professionally. Key Responsibilities: Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform hardware and software repairs in a … workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good administrative more »

We have an exciting opportunity for a 1st Line Support Engineer to join our IT Department. The successful candidate must be truly customer centred. This position will play a key part in supporting us to deliver an exceptional service to our customers, who are at the heart of … everything we do. Role · Providing first line IT end user support. · Hardware maintenance of laptop and desktop computers, including monitors and peripherals. · Operating System deployment from our central deployment system. · Support with Software installation via our central deployment system. · Support and maintain of mobile phones, tablets, and … laptop data cards. · Support and maintenance of printers, and keeping the third-party printer support informed of any issues. · Escalating any issues promptly and efficiently as required. · Responsible for assignment and recording of all computer equipment. · New user/promotions/changers/leavers account processing. · Effectively communicating more »

Chance to complete L3 IT Support Technician apprenticeship. Liaise and work closely with Operations Manager and Marketing to build effective and successful client relationships, promote open communication, loyalty and sales generation. Role Liaise and work closely with Operations Manager and Marketing Build effective and successful client relationships, promote … with customers, the public and colleagues. Talk to existing customers via warm leads (no cold calling) Complete delegated administration duties and provide cross-department support as directed by managers. Use platforms such as Connect use. Work with mobile communicators. Process and support pre-release orders (e.g. new iPhone … releases) Attend company/sales meetings. Provide progress reports to Manager/Directors as requested. Deal with and direct appropriately incoming enquires Training L3 IT Support Technician Training will be held once a week and it will be remote training. IT networking Apprenticeship Standard Digital support more »

Assist with providing essential technical support to the Group both onsite and offsite at our site offices around the UK and our Head Office in Rotherham Role Assist with: Responding to incoming support requests via phone, email or ticketing system Diagnosing and resolving technical issues related to hardware … Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications … subjects including English and Maths GCSE or equivalent, grade C/4 and above (Essential) About the Employer HORBURY SUPPORT SERVICES LIMITED Horbury was originally formed in 1992 and initially specialised in drylining and fire protection business. Through acquisition and organic growth, we have expanded into a group of more »

day duties will include: Reporting to our Commercial Director and working within a busy sales team The role will be a combination of sales support (administration, sales processing and procurement and ensuring that all sales are properly recorded and dispatched) Billing queries A broad range of reporting and analysis … approach to problem resolution. Some previous experience using MS Excel is essential, but full training will be provided on this and all other systems It is important to us that you are interested in developing your career in a sales-driven environment Training You will be completing your Level … IT Technical Sales apprenticeship via remit training Your training will be delivered to you via our blended learning model. 16 month qualification (13 months of learning and a 3-month End Point Assessment) There is good progression offered as part of this role, with potential routes into new business more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include You will need to provide high quality support to our users via the helpdesk ticketing system & prioritise and … experience within an organisation where individuals thrive on change and to work within an innovative and growing SME. Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities QA’s Azure Cloud Support more »