51 to 75 of 81 Apprenticeship IT Support Jobs in England

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

This is an exciting opportunity to learn the skills and knowledge to become a qualified IT support engineer. The successful candidate will have the opportunity to work with the latest technologies across a range of different customers and learn from a truly amazing team. Role Deal with inbound … support requests, providing 1st line support where possible, and escalating to senior team members when needed Fix customer issues in a timely and acceptable fashion in accordance with our Service Level Agreements Ensure that all communications with the customer are clearly detailed, on time and informative Keep accurate … time tracking within the Evorio CRM Keep all support and customer documentation updated Contribute to our family-like culture at Evorio Ltd Training Information Communication Technician Advanced Apprenticeship Standard - Level 3 All training will be a mixture of training at the employer's premises, at the premises of the more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

Are you ready to dive into the world of IT and kickstart your career with a leading technology company? We're on the lookout for a driven IT Apprentice our clients team. Our client provide IT support for many home and business clients across Sussex, Surrey … and London . As a key member of their technical support team, you'll play a crucial role in ensuring their clients' systems run smoothly and effici... APCT1_UKTJ more »

want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »

one of the UKs most prominent logistics service providers with unique specialisms and services, are looking for tech-savvy enthusiasts to join their small IT team as an Apprentice IT Support Technician. With a fleet of over 400 vehicles and the largest flatbed trailer fleet in the more »

Hexcel is currently seeking an IT Support Services Apprentice for our Duxford, UK location. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the “strength within.” Role The selected individual will be … responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware/software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled … locations, to ensure effective coverage of regional/local issues and effective handoff of function user issues to other locations or staff members. Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled. Provide administrative duties as required by the department. Training Information Communications Technician Level more »

In this exciting role, you will be assisting in the maintenance & support of computer networks, hardware and software. Providing a range of technical & general support within an IT environment, to the end users of our clients. Role Take, log and progress tickets on the helpdesk system Routine … planned and reactive maintenance IT equipment and peripherals across the client base Diagnose and resolving faults on IT equipment Refer serious technical and support problems to senior staff to ensure the quick resolution of faults Install software and hardware including the updating of drivers and antivirus software … user accounts and access for users Ensuring users have access to internet and intranet sites and set up e-mail accounts Lifting and carry IT equipment across the site Maintain a SharePoint database held for each client To record and update requests for support and maintenance with feedback more »

Work with helpdesk team across multiple locations on a varying range of requests via phone and email Drive to client sites to provide onsite support and installation of new tech Work on large IT projects with the team Training Why choose our Azure Cloud Support Specialist apprenticeship … The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to … help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant more »

A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer … in the absence of the Senior Support Engineer To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on more »

You'll receive support from the team, who are amongst other things all Microsoft Certified System Engineers. They will encourage you to achieve your full potential as they are keen to Share their knowledge and develop the skills of an equally ambitious, motivated & enthusiastic IT Technical Support Apprentice. Role If you have basic knowledge of IT Operating Systems and Networking and would like to develop these skills and have a desire to improve your knowledge with an IT Apprenticeship in a supportive environment, then this could be the opportunity you are looking for. Duties … Work within the Support Team to handle day-to-day customer requests and incidents logged to the Service Desk Liaise with customers & suppliers to diagnose & fix their computer hardware/software issues Establishing and maintaining cloud-based systems with a focus on Office 365 and Azure Installation tasks (including more »

As an IT Helpdesk Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT professionals, learning and developing your skills in troubleshooting and resolving various technology-related … Apple hardware and server technologies Typical roles and responsibilities include; Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training and location to be confirmed Full-time more »

opportunity for an Apprentice ICT Technician to join their dedicated and helpful team. The successful candidate will be required to assist with providing ICT support to staff and students in their use of ICT resources across the academy. Role Main Duties and Responsibilities: IT Resource Provision Helping staff … with paper, monitoring equipment loan system, daily setup of ICT rooms Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. RM, Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily Installation and setup of new equipment e.g. laptops … desktops, projectors, digital cameras, scanners, printers, video editing equipment Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems Support staff and students with the virtual server environments and online systems including O365 To take responsibility for the successful delivery more »

customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT … and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician … Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »

The apprentice’s role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Duties include installation of software and hardware and supporting business critical systems, operating … system and applications. Role Answering the telephone, responding to emails and updating requests Provide first line analysis of all IT issues and ensure that SLAs are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your … assignments to a good standard, and on-time Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential for more »

if required. This will be undertaken through the adapted Azure Cloud programme, delivery method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support … interview. Expected Duration 16 Months Positions Available 2 Closing Date Tuesday, 18th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience with Windows 365 Qualifications any subject --- x3 GCSE or equivalent more »

Are you passionate about technology and eager to jumpstart your career in IT? A leading provider of innovative IT solutions, is seeking an enthusiastic individual to join their team as an IT Apprentice. As an IT Apprentice, you'll embark on an exciting journey of learning … and growth while gaining hands-on experience in various facets of the IT industry. The company is at the forefront of revolution... APCT1_UKTJ more »

An opportunity to work with a team that cares about strengthening your IT skills and your progression in the industry, we have the perfect role available. We are looking for an IT apprentice to join a team of skilled IT professionals. Based in Brigshaw, you will be … exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, an... APCT1_UKTJ more »

developed them from the ground up. Role Focus Micro Systems are looking to continue its success with offering you an apprenticeship within our software support team. We develop software for the property sector, with over 40 years+ experience in the marketplace. We will be looking for you to get … duty is to make sure we can unlock that talent within yourself. From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how … to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days more »

At Talion, we provide a leading cyber security service to our customers. We rely upon our Desktop Support Engineers to provide technical support to our users, providing a contact that is professional, courteous and delivers confidence in Talion and its ability to service our customer’s needs. Role … Duties: Provide support and maintenance to our end users, their applications and equipment Be the initial point of contact for internal customers facing technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned … and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud more »

You will be an integral part of a specialist technical team, responsible with support and supervision for delivering key elements of a managed support service. The role will provide an opportunity to learn and build on your technical skills, to obtain practical experience of innovative IT solutions … limited to: - To get acquainted with the general structure of the Company and understand the way the business functions. - Provide 1st line "deskside" technical support to customers on a variety of devices, systems and technologies, along with supporting the "Tech Hub" facility. - Manage the incident and request queues for … any real business transformation. That's why we've built an exceptional team of experts committed to delivering user-centric solutions that empower your IT teams, rather than compete with them. more »

You will be part of a team responsible for answering customer support calls, chats, and new tickets within our support ecosystem. You will be required to work on 1st line tickets or escalate as required. You will be expected to provide feedback and assist the team leaders to … independently assign existing tickets to yourself, with a focus on communication-related queries Triage tickets and categorise them in line with our process Provide IT and Voip support to our customers remotely Liase with our customers 3rd party Software providers and our own suppliers to create and update … upstream cases, particularly for VoIP and communication services Provide regular and relevant updates to customers during the support process Field Installation and Fault Finding: The role will involve a mix of helpdesk-based support and fieldwork, accompanying a senior engineer for on-site installations or fault-finding tasks more »

Are you looking for an IT Apprenticeship? Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools more »