1 of 1 Apprenticeship IT Support Analyst Jobs in England

This role offers the opportunity to develop hands-on IT skills while working in a dynamic and supportive environment. The IT Support Technician will play a vital role in maintaining and enhancing the IT infrastructure, ensuring a seamless technology experience for staff and tenants. Role Manage the day-to-day operation of the IT helpdesk … providing administrative support for IT-related business functions Provide 1st and 2nd line support to both staff and tenants Take ownership of open issues, working through to resolution, including collaboration with third-party vendors as required Perform hardware repairs and upgrades as needed Carry out hands-on tasks such as moving and installing physical equipment Undertake hardware … and software installations Effectively communicate issues and solutions to the business and within the IT team Contribute to IT projects, including product testing, research, implementation, and post-support Assist in monitoring and maintaining the company server, network, and online infrastructures Collaborate with the company approved suppliers in executing necessary tasks Review company technologies, procedures, and processes, identifying More ❯