AI & Digital Support Apprentice
- Hiring Organisation
- BRASH SOLUTIONS LTD
- Location
- SUITE S 18-20 18-20, AUDLEY HOUSE, NORTH BRIDGE ROAD, BERKHAMSTED, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
friendly face of IT while users are experiencing problems Taking requests from users via email, ticketing system and telephone Adhere to challenging SLA requirements, logging full details of time and work undertaken Completing initial troubleshooting in a timely manner Monitor the support ticket system for incidents requiring escalation or urgent ...