SLA Jobs in Hertfordshire

Service Level Agreement (SLA)
East of England > Hertfordshire

The table below provides summary statistics for permanent job vacancies advertised in Hertfordshire requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 2 June 2025, comparing them to the same period in the previous two years.

6 months to
2 Jun 2025
Same period 2024 Same period 2023
Rank 66 69 33
Rank change year-on-year +3 -36 +53
Permanent jobs citing SLA 25 51 116
As % of all permanent jobs advertised in Hertfordshire 2.98% 2.43% 6.88%
As % of the Quality Assurance & Compliance category 25.25% 27.13% 25.00%
Number of salaries quoted 21 35 52
10th Percentile - £24,000 £26,275
25th Percentile £28,750 £37,000 £35,000
Median annual salary (50th Percentile) £29,500 £45,000 £58,750
Median % change year-on-year -34.44% -23.40% +115.60%
75th Percentile £30,250 £66,250 £63,750
90th Percentile £43,750 £77,500 £67,500
East of England median annual salary £32,500 £32,500 £55,000
% change year-on-year - -40.91% +15.79%

All Quality Assurance and Compliance Skills
Hertfordshire

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Hertfordshire.

Permanent vacancies with a requirement for quality assurance or compliance skills 99 188 464
As % of all permanent jobs advertised in Hertfordshire 11.79% 8.96% 27.50%
Number of salaries quoted 74 137 103
10th Percentile £28,750 £24,750 £32,500
25th Percentile £32,500 £30,000 £41,250
Median annual salary (50th Percentile) £42,085 £50,000 £60,000
Median % change year-on-year -15.83% -16.67% +21.21%
75th Percentile £46,250 £71,250 £66,250
90th Percentile £70,100 £77,500 £70,000
East of England median annual salary £45,783 £44,500 £57,500
% change year-on-year +2.88% -22.61% +15.00%

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing SLA in Hertfordshire.

Salary trend for SLA in Hertfordshire

SLA
Salary Histogram in Hertfordshire

Salary distribution for jobs citing SLA in Hertfordshire over the 6 months to 2 June 2025.

Salary histogram for SLA in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 2 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hatfield +21 14 £29,500 - 6
Welwyn Garden City - 3 - - 1
Broxbourne - 3 £42,500 -
Hitchin +6 2 £34,891 -8.18%
Stevenage +20 1 - - 19
Hemel Hempstead -1 1 £55,000 +7.32% 15
SLA
East of England

SLA
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Confluence
1 1 (4.00%) SharePoint
1 1 (4.00%) Tomcat
Applications
1 3 (12.00%) Microsoft Excel
Business Applications
1 1 (4.00%) Remedy ITSM
Cloud Services
1 4 (16.00%) Azure
2 2 (8.00%) Entra ID
3 1 (4.00%) Microsoft 365
3 1 (4.00%) OneDrive
Communications & Networking
1 1 (4.00%) Firewall
1 1 (4.00%) LAN
1 1 (4.00%) Remote Desktop
1 1 (4.00%) VLAN
1 1 (4.00%) VPN
1 1 (4.00%) WAN
Database & Business Intelligence
1 1 (4.00%) PostgreSQL
Development Applications
1 1 (4.00%) Artifactory
1 1 (4.00%) Bitbucket
1 1 (4.00%) ClearCase
1 1 (4.00%) ClearQuest
1 1 (4.00%) Git
1 1 (4.00%) Jenkins
1 1 (4.00%) JIRA
General
1 11 (44.00%) Law
1 11 (44.00%) Marketing
1 11 (44.00%) Organisational Skills
2 5 (20.00%) Social Skills
3 3 (12.00%) Pharmaceutical
3 3 (12.00%) Telecoms
4 2 (8.00%) Inclusion and Diversity
5 1 (4.00%) Analytical Skills
Job Titles
1 18 (72.00%) Analyst
2 17 (68.00%) Support Analyst
3 14 (56.00%) 2nd Line Support
3 14 (56.00%) 2nd Line Support Analyst
4 7 (28.00%) IT Support
5 3 (12.00%) IT Analyst
5 3 (12.00%) IT Manager
5 3 (12.00%) IT Support Analyst
5 3 (12.00%) IT Support Manager
5 3 (12.00%) Support Manager
6 2 (8.00%) Support Engineer
7 1 (4.00%) 3rd Line Support
7 1 (4.00%) Administrator
7 1 (4.00%) Delivery Manager
7 1 (4.00%) Graduate
7 1 (4.00%) IT Support Engineer
7 1 (4.00%) Project Engineer
7 1 (4.00%) Service Analyst
7 1 (4.00%) Technical Engineer
7 1 (4.00%) Technical Support
Miscellaneous
1 3 (12.00%) Biopharmaceutical
1 3 (12.00%) iPad
1 3 (12.00%) iPhone
1 3 (12.00%) iSeries
2 2 (8.00%) Management Information System
3 1 (4.00%) CMDB
3 1 (4.00%) Driving Licence
3 1 (4.00%) Wiki
Operating Systems
1 6 (24.00%) Windows
2 3 (12.00%) Apple iOS
3 1 (4.00%) Android
3 1 (4.00%) Linux
3 1 (4.00%) Windows 10
3 1 (4.00%) Windows Server
3 1 (4.00%) Windows Server 2016
Processes & Methodologies
1 11 (44.00%) Batch Management
1 11 (44.00%) Incident Management
1 11 (44.00%) Patch Management
2 9 (36.00%) Customer Service
3 6 (24.00%) ITIL
4 5 (20.00%) Problem-Solving
4 5 (20.00%) Service Delivery
5 3 (12.00%) Batch Processing
5 3 (12.00%) ITSM
5 3 (12.00%) Proactive Maintenance
5 3 (12.00%) Problem Management
5 3 (12.00%) Tech Ops
6 1 (4.00%) Budget Management
6 1 (4.00%) Configuration Management
6 1 (4.00%) DevOps
6 1 (4.00%) People Management
6 1 (4.00%) Project Delivery
6 1 (4.00%) Project Management
6 1 (4.00%) User Experience
Programming Languages
1 14 (56.00%) SQL
2 1 (4.00%) PowerShell
Qualifications
1 15 (60.00%) SC Cleared
1 15 (60.00%) Security Cleared
2 5 (20.00%) Degree
3 4 (16.00%) DBS Check
4 2 (8.00%) Microsoft Certification
5 1 (4.00%) Azure Certification
Quality Assurance & Compliance
1 1 (4.00%) Cyber Essentials
System Software
1 2 (8.00%) Active Directory
2 1 (4.00%) Hyper-V
Systems Management
1 2 (8.00%) Autotask
2 1 (4.00%) Microsoft Intune
2 1 (4.00%) SCCM
Vendors
1 6 (24.00%) Microsoft
2 3 (12.00%) Salesforce
3 2 (8.00%) VMware
4 1 (4.00%) Apple
4 1 (4.00%) Atlassian
4 1 (4.00%) Cisco
4 1 (4.00%) HP
4 1 (4.00%) NetApp
4 1 (4.00%) Remedy
4 1 (4.00%) ServiceNow
4 1 (4.00%) WatchGuard