1 of 1 Apprenticeship Technical Support Jobs in Hertfordshire

Axia helps clients improve organisational and individual performance by leveraging well-managed IT infrastructure, backed up by expert IT support and advice. This role will work closely with the Head of IT, providing first line IT Support for Axia Computer Systems. Role Be involved in the day to day running and management of the IT helpdesk Provision and … maintain managed services Create and resolve IT support tickets for customers Resolve 1st and 2nd line IT support requests Resolve 1st line server related issues Resolve issues on site if necessary Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours … GCSE, grade 4 (Essential) About the Employer AXIA HOLDINGS LIMITED Founded in 1994, Axia Computer Systems Ltd. is a fast growing IT solutions organisation. Our services includes flexible IT support, professional IT project delivery and expert technical advice. We support small and medium-sized businesses throughout the UK. With flexible approach, we can act as a client More ❯