2 of 2 Apprenticeship Service Management Jobs in Kent

Apprentice and support the delivery of IT and cloud services to our clients. The programme will provide exposure to cloud technologies, networking, operating systems, service management, and troubleshooting whilst working within a busy Managed Service Provider environment. Role Provide first-line IT support to clients via phone … excellent opportunity to build a long-term career in IT and cloud computing. You will gain experience across cloud platforms, networking, operating systems, and service management while working alongside experienced engineers. Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Cloud Support ...

include: Responding to IT queries from staff and students, helping to identify and resolve common technical problems Recording support requests in the IT service management system, updating tickets and referring more complex issues to the appropriate colleague Keeping staff informed of progress on reported faults and requests Assisting … Closing Date Monday, 16th November 2026 Start Date Tuesday, 1st December 2026 Desired Skills Communication skills Organisation skills Problem solving skills Team working Customer Service Professional adaptable Willingness to Learn Technical Aptitude Qualifications English and Maths GCSE, grade 4/C and above (Essential) About the Employer St John ...