1 to 2 of 2 Apprenticeship IT Support Analyst Jobs in London

work alongside experienced analysts and leads, actively contributing to the triage process and ensuring a seamless transition from the service desk to the application support team. Role Contribute to business performance and customer service delivery whilst operating in line with L&Q’s values Work closely with Trainees/… Analysts/Leads, as well as service desk and other IT functions Build knowledge of L&Q’s individual applications Liaise with third party suppliers and monitoring outstanding requests Work with the Cherwell system to solve basic requests and keep users updated Training Level 3 Information Communications Technician qualification … Studying online with Apprentify Virtual Classrooms and assessments Junior Applications Support Analyst Apprenticeship Standard Information communications technician (level 3) Training Provider APPRENTIFY LIMITED Working Week Monday - Friday, 9.00am - 5.00pm Expected Duration 16 Months Positions Available 1 Closing Date Monday, 1st July 2024 Start Date Sunday, 1st September more »

The successful candidate will receive training and support to provide an exceptional client experience across a wide range of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With … mentoring and supervision, the successful candidate will undertake the following: Provide a first point of contact for all business users in relation to IT support. Become familiar with technical troubleshooting of both hardware and software issues. Adhere to established processes centred around the service desk such as access management … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and more »