1 of 1 Apprenticeship Customer Service Jobs in Macclesfield

IT Support Apprentice

Hiring Organisation
AXON-IT.COM LTD
Location
Jordangate House, Jordangate, Macclesfield, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
will be the first contact point of a technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others, in their own or wider teams. Role Provide first-line technical support to internal users via phone, email, and in person … systems and processes as stipulated by the Company Responding to customers’ requests and enquiries through Company approved communication and collaboration systems Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service Reviewing appropriate operational procedures, documentation, and management ...