2 of 2 Apprenticeship Service Management Jobs in the Midlands

Guided by the IT staff, you’ll gain hands-on experience with infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs … and supporting end users to maximise their use of IT solutions Responding to all incidents and requests on the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user-based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues …/9-5 (Essential) About the Employer HOSHIZAKI EUROPE LTD FAO MR T IRI Hoshizaki is a leading manufacturer of commercial kitchen and food service equipment. Creator's of Japan's first fully automated ice maker, Hoshizaki now features an extended line of kitchen and food service equipment More ❯

your role will be to provide support for basic day to day Technical Support issues and quires.These will be raised via the NMBS IT Service Desk automated ticketing system web app, telephone calls or in person from other NMBS Team Members. You will also help with the installation and … your Level 3 IT qualification, delivered by our expert training team at Baltic Apprenticeships. What you will do: Provide Technical IT Support Utilize IT service Management Tools (ITSM) to log, track and resolve incidents as well as request efficiently Maintain LAN, WAN equipment for new & existing systems, including More ❯