1 to 4 of 4 Apprenticeship Support Technician Jobs in the Midlands

so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic team as an IT Support Technician Apprentice! They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their … innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team. ? In this role, youll work … towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email. Monitoring Alerts: Investigate and resolve monitoring alerts related to disk more »

another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role After a period of business growth, Link ICT are again on the lookout for an IT apprentice … Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving tickets where possible and escalatingwhere necessary Ordering new ICT hardware and logging … queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway. You will receive blended training, which includes weekly live more »

IT is looking to add another apprentice to their team! This role will offer lots of exposure to hardware, as well as providing technical support to Alka's customers, so it's important that you have a keen interest in tech and great customer service skills! Role Roles and … Responsibilities will include but not be limited to: 1st line support through the IT helpdesk Diagnosing IT issues with customers using remote access tools Setting up and configuring hardware Using administration skills to log ticket updates accordingly Providing exceptional customer service PC repairs and fault finding Opportunity to offer … IT support on client sites Develop skills in Cloud Computing and Networks Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly more »

We're looking for an Support Technician Apprentice with a passion to deliver top-tier technical support while also building meaningful relationships with clients. In this role, you'll have the opportunity to work with a diverse client base, applying your newly found technical prowess and interpersonal … skills to make a real difference. Role Provide expert-level technical support to our clients, including troubleshooting hardware and software issues Proactively monitor client networks and systems to identify and resolve potential problems Collaborate with our clients to understand their business needs and recommend IT solutions that align with … IT-related matters Participate in the planning and execution of IT projects, including network upgrades, migrations, and system implementations Ensure timely resolution of IT support requests and document all interactions Stay up to date with emerging technologies and industry best practices to continuously enhance your skills Foster a positive more »