2 of 2 Apprenticeship IT Support Jobs in the North East

Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services … to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents … a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯

We are looking for an enthusiastic, reliable and motivated person to become an apprentice. With your can-do attitude, join us as a member of our platform support team working from our modern Cramlington offices. Role Participate as a member of the platform support team Support and maintain cloud solutions required by multiple client project, both during … development and when live Prepare and execute device tests Support, modify and maintain 3rd party technologies to software solutions of medium to moderate complexity Provide technical support to Customer Support teams Resolution of calls ranging from simple password resets to complex system queries Escalation of calls to Development Team as necessary Provide company-wide IT support Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative More ❯