IT Support Apprentice
- Hiring Organisation
- e-Tech Solutions
- Location
- 165 Cleethorpe Road, GRIMSBY, North East Lincolnshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
Provide day-to-day IT support so colleagues and customers can keep working without interruption. Role Provide day-to-day technical support to colleagues or customers by phone, email, chat or in person Investigate and diagnose IT problems and faults using the organisation's troubleshooting methods … Install and configure software and hardware, for example mobile apps, printers, projectors, scanners and cameras Follow the organisation's security policies when carrying out IT tasks Document tasks and escalate appropriately so there is a clear audit trail and issues keep moving Training You will work towards the Information ...