IT Support Jobs in the North East

IT Support
England > North East

The median IT Support salary in the North East is £27,500 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 57 57 82
Rank change year-on-year 0 +25 -24
Permanent jobs requiring an IT Support 16 61 31
As % of all permanent jobs advertised in the North East 2.10% 3.28% 2.44%
As % of the Job Titles category 2.31% 3.43% 3.04%
Number of salaries quoted 16 51 16
10th Percentile - £21,000 £26,250
25th Percentile £21,250 £25,375 £31,083
Median annual salary (50th Percentile) £27,500 £32,500 £34,500
Median % change year-on-year -15.38% -5.80% +64.29%
75th Percentile £37,500 £33,750 £48,052
90th Percentile £40,000 £36,337 £49,707
England median annual salary £31,500 £29,000 £31,375
% change year-on-year +8.62% -7.57% +8.19%

All Permanent IT Job Vacancies
North East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 693 1,780 1,019
% of permanent jobs with a recognized job title 91.06% 95.60% 80.11%
Number of salaries quoted 387 1,433 603
10th Percentile £25,000 £27,500 £30,750
25th Percentile £28,250 £35,920 £37,500
Median annual salary (50th Percentile) £45,000 £47,500 £47,672
Median % change year-on-year -5.26% -0.36% +19.18%
75th Percentile £67,500 £62,500 £61,250
90th Percentile £80,000 £75,600 £72,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support
Job Vacancy Trend in the North East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for IT Support in the North East

IT Support
Salary Trend in the North East

3-month moving average salary quoted in jobs citing IT Support in the North East.

Salary trend for IT Support in the North East

IT Support
Salary Histogram in the North East

Salary distribution for jobs citing IT Support in the North East over the 6 months to 13 May 2025.

Salary histogram for IT Support in the North East

IT Support
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North East region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -1 12 £26,250 -19.23% 5
Durham +13 4 £28,750 +0.88%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North East

For the 6 months to 13 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring IT Support in the job title.

1 9 (56.25%) Microsoft
2 8 (50.00%) Microsoft 365
3 7 (43.75%) Root Cause Analysis
3 7 (43.75%) SLA
3 7 (43.75%) Social Skills
4 6 (37.50%) ITSM
4 6 (37.50%) Law
4 6 (37.50%) SQL
4 6 (37.50%) Windows
4 6 (37.50%) Confluence
4 6 (37.50%) Agile
4 6 (37.50%) Incident Management
4 6 (37.50%) JIRA
5 5 (31.25%) Problem-Solving
6 4 (25.00%) Manufacturing
7 3 (18.75%) Active Directory
7 3 (18.75%) Mac OS
7 3 (18.75%) Microsoft Intune
7 3 (18.75%) Azure
7 3 (18.75%) Collaborative Working
8 2 (12.50%) Customer Service
8 2 (12.50%) Windows Server
8 2 (12.50%) Hyper-V
8 2 (12.50%) Degree
8 2 (12.50%) VMware Infrastructure
8 2 (12.50%) Asset Management
8 2 (12.50%) ITIL
8 2 (12.50%) Microsoft Exchange
8 2 (12.50%) Firewall
8 2 (12.50%) VMware

IT Support Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (37.50%) Confluence
2 2 (12.50%) Microsoft Exchange
Cloud Services
1 8 (50.00%) Microsoft 365
2 3 (18.75%) Azure
Communications & Networking
1 2 (12.50%) Firewall
2 1 (6.25%) LAN
2 1 (6.25%) VLAN
2 1 (6.25%) VoIP
2 1 (6.25%) VPN
2 1 (6.25%) WAN
2 1 (6.25%) Wi-Fi
Development Applications
1 6 (37.50%) JIRA
General
1 7 (43.75%) Social Skills
2 6 (37.50%) Law
3 4 (25.00%) Manufacturing
Operating Systems
1 6 (37.50%) Windows
2 3 (18.75%) Mac OS
3 2 (12.50%) Windows Server
4 1 (6.25%) Windows 10
4 1 (6.25%) Windows Server 2016
Processes & Methodologies
1 7 (43.75%) Root Cause Analysis
2 6 (37.50%) Agile
2 6 (37.50%) Incident Management
2 6 (37.50%) ITSM
3 5 (31.25%) Problem-Solving
4 3 (18.75%) Collaborative Working
5 2 (12.50%) Asset Management
5 2 (12.50%) Customer Service
5 2 (12.50%) ITIL
6 1 (6.25%) Coaching
6 1 (6.25%) Information Security
6 1 (6.25%) Mentoring
6 1 (6.25%) Mobile Device Management
6 1 (6.25%) User Experience
6 1 (6.25%) Vulnerability Assessment
Programming Languages
1 6 (37.50%) SQL
2 1 (6.25%) PowerShell
Qualifications
1 2 (12.50%) Degree
2 1 (6.25%) CCDA
2 1 (6.25%) CCNA
2 1 (6.25%) CCNP
2 1 (6.25%) Cisco Certification
2 1 (6.25%) MCSD
2 1 (6.25%) MCSE
2 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 7 (43.75%) SLA
2 1 (6.25%) ISO 9001
2 1 (6.25%) ISO/IEC 27001
System Software
1 3 (18.75%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) VMware Infrastructure
3 1 (6.25%) Virtual Servers
Systems Management
1 3 (18.75%) Microsoft Intune
2 1 (6.25%) SCCM
Vendors
1 9 (56.25%) Microsoft
2 2 (12.50%) VMware
3 1 (6.25%) Avaya
3 1 (6.25%) Cisco