ICT Apprentice
Signal Point Bredbury Park Way, Bredbury, Stockport, England
VCG TECHNOLOGY SERVICES LIMITED
The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. Log all incidents accurately and in detail More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,200 a year
Posted: