1 to 3 of 3 Apprenticeship Service Delivery Jobs in the North West

sheets, making sure they are always kept up to date and relevant. Follow all IT Policies and Procedures. Other duties as directed by the Service Delivery Manager or Head of IT. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined … 28th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Logical Team working Customer service experience Ability to work to deadlines Active listening Interpersonal skills Ability to prioritise workload Flexible approach to overtime Keen to begin IT career Qualifications more »

The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm’s IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the organization, ensuring the firm's services and applications are fit for the modern … market. Role Act as the first point of contact for IT support incidents and service requests Record, resolve and escalate support issues to appropriate teams. Ensure IT support functions operate within defined KPIs and SLAs Collaborate with various departments to implement new ideas and maintain existing technology Communicate regularly … with Senior managers, Directors, and Partners to enhance client service delivery Identify opportunities to enhance service delivery and provide additional services to clients Candidate Profile: Pro-active and able to manage tasks independently Strong collaborator, confident in communicating with senior stakeholders Keen to learn and develop more »

IT Service Desk Analyst Apprentice A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. This firm provides crucial advice and solutions to entrepreneurial organizations navigating today's dynamic business landscape. Working closely with Britain's economic engine-ambitious, high-growth businesses … the firm directly advises owners and management teams, helping them fuel the economy. The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm's IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the … s services and applications are fit for the modern market. Key Responsibilities: * Act as the first point of contact for IT support incidents and service requests. * Record, resolve, and escalate support issues to appropriate teams. * Ensure IT support functions operate within defined KPIs and SLAs. * Collaborate with various departments more »