1 to 2 of 2 Apprenticeship Technical Support Jobs in the North West

As an established telecoms provider, we are looking for an apprentice Technical Support Engineer to join our team. The ideal candidate will have excellent communication skills, the enthusiasm and self-motivation to learn new skills and the ability to work independently as well as in a team environment … providing technical support to our customers. Role Responsibilities including, but not limited to: Build strong, positive relationships with our customers and suppliers, liaising with a pleasant manner and providing clear and accurate information always Providing technical support to our service team, troubleshooting customer issues in a … timely resolutions to customer enquiries. Assisting the Operations teams, provisioning and installing new systems. Carrying out site surveys, general site maintenance and carrying out Technical Health Checks for Customers Assist with the onboarding of new customers when required focussing on the technical aspects including but not limited to more »

Are you ready to support our customers like a pro? Thrive in a dynamic environment where innovation is key? Well, hold onto your hats because we've got an adventure waiting for you! We're shaking up the HR and Health & Safety software scene. Armed with our cutting-edge … making waves. Role This is an exciting, hands-on role where no two days will be the same. You will be responsible for: Answering support calls, web chat, emails and tickets, in a timely fashion Conducting online training to new and existing customers Providing demonstrations to existing and potential … a new software system and be able to articulate its benefits to customers via an online demonstration will be important. Training Level 3 Digital Support Technician Off the job training will take place at Oldham College one day a week Full-time position for the right candidate. Apprenticeship Standard more »