Apprentice ICTS Support Engineer
- Hiring Organisation
- WILLIAM HARE LIMITED
- Location
- Brandlesholme House, Brandlesholme Road, Bury, Lancashire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,976 to £23,793.12 a year
hardware and software faults, log customer queries, escalate complex issues to Engineers, assist with hardware builds, install and deploy hardware and software, and support unified communications deployment. Role As a potential WHL ICTS Support Engineer, your list of tasks will include: To supply 1st Line Support … logging customer queries, escalating complex queries to Engineers. Assist in the build of hardware, install and deploy hardware and software, assist with the unified communications deployment. Take 1st Line Calls Fault diagnosis on hardware and software Communication both written and orally - relaying complex queries to seniors Build ...