IT Support Desk Engineer Apprentice
- Hiring Organisation
- TOUCH TELECOM LTD
- Location
- UNIT 3B, RUDGATE COURT, WALTON, WETHERBY, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
team at Touch Telecom. Gain hands-on experience while working towards a recognised IT apprenticeship and developing skills in IT support, Microsoft 365, networking, cloud services, cybersecurity, and infrastructure management. Role Key Responsibilities: Provide first-line IT support to clients via telephone, email, remote support and onsite visits Diagnose … systems and related services Configure and support networking equipment including routers, switches, wireless access points and firewalls Assist with the deployment and management of cloud solutions Apply security best practices and help maintain cybersecurity standards Create and maintain accurate documentation of support requests, solutions and system changes Escalate ...